Category Archives for Lounges.
The Philadelphia Airport Admirals Club between the B and C concourses has two birds that have been flying through it. Staff there say they first attracted one of the birds three months ago, and the other bird showed up in early August.
An executive was talking a little too loudly in a Delta Air Lines Sky Club in Detroit. It sounds like Delta has terminated Sodexho contracts for running some clubs, and that Los Angeles is getting its differentiated business class lounge soon along with improvements to the Delta One check-in experience.
Two months ago Chase announced its own airport lounge network just as Capital One begins opening its own airport lounges, following in the footsteps of American Express with its Centurion lounge network.
We now know their first three locations, along with access policy.
Geoffrey Palcher made a brilliant move as his fiancé was headed off on her bachelorette trip. He booked the conference room at the American Airlines Admirals Club for a pre-trip party. He went in early and got it decorated, too. Most people don’t realize it’s possible to customize a celebration at the airport, but Palcher was all over this.
Escape lounges in the U.S. are being rebranded as “Escape Lounges – The Centurion® Studio Partner”. Escape has a new partnership, though, outside of the American Express relationship. They’ll be delivering phone booths in airports you can pay to access for privacy and to charge devices in conjunction with Jabbrrbox which has had these in airports since 2018.
With a big aircraft order and a new commitment to seat back video screens, including retrofitting existing aircraft, United Airlines is trying to capture the mantle of a premium carrier that customers will choose to fly.
However they’ve been slow to re-open their club lounges. Fortunately the airline is feeling the pressure, has started to re-open more of its clubs outside of hubs, and has a plan to re-open more over the summer.
Cathay Pacific carried an average of just 774 passengers per day in May. Only around 2000 passengers per day used the Hong Kong airport. That’s only 1% of pre-pandemic volume. As a result, Cathay Pacific has just one lounge open – The Wing First Class lounge.
The Wing first class lounge joins Priority Pass effective Monday, June 21.
Atlanta’s airport has selected American Express to build a new Centurion lounge over rival bids from Airport Dimensions (Collinson, which owns Priority Pass and The Club lounges) and Plaza Premium group. The Atlanta city council’s finance committee is expected to approve the 10 year lease with two 5 year renewal options today.
Chase announced today that they’re introducing their own network of airport lounges, though little details are provided on forthcoming “Chase Sapphire Lounge® by The Club” products. To date Chase has relied on Priority Pass to offer lounge access to its premium Reserve cardmembers. They’re the third card issuer to build a network of lounges in U.S. airports.
British Airways has a new nap lounge called Forty Winks” which opened on Monday in the First Class lounge at London Heathrow airport, which is currently open to business class passengers as well, and will also be a feature in London’s Concorde Room and at New York JFK.
Their sleep pod with Restworks (so there’s a revenue stream) feature “the world’s first chair designed exclusively for power napping.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
