Category Archives for Lounges.
United Airlines is surveying changes to their United Club – from higher costs for memberships and for their premium co-brand credit card, to limitations on benefits. They are also contemplating changes to give some customers priority getting into the lounge, getting help with their bookings, and finding seats. Much of this is inspired by Delta Air Lines and their Sky Clubs.
Airport lounges used to be the domain of business travelers, with bars and business centers. But the face of travel, and premium travel, has changed. There’s far more premium leisure than there used to be and lounges frequently cater to families.
Sometimes it seems like club lounges are really just daycare centers?
Alaska just raised the cost of basic lounge access by $50, and inclusive of partner lounge access by $100, on February 1. It’s interesting to see them consider another price increase so soon, though presumably they’ll promote it in conjunction with a plan for more lounges, amenities, and food and beverage offerings – though many things they’d add will take time to roll out or won’t be available in all locations.
A passenger reviewing the Delta One Lounge at New York JFK shared her experience on the ground, and up in the air, as much from the perspective of her pooch as from a passenger. Her dog loved the new business class-only space, including the food, showing the pet dining and eating various courses from the table.
A social media life coach offers advice on “how to meet rich men.” Their solution is to go to the airport with plenty of time to kill, and instead of buying snacks buy a day pass for a United Club. The cost of the access can be amortized across free food and drink, and it’s a target-rich environment.
Washington’s National Airport is finally about to get an American Express Centurion lounge, based on photos showing construction largely complete and furnishing laid out in the space.
An airport lounge is supposed to be a place to refuge from the terminal. You have a quiet place to wait, some food and a place to for a complimentary drink. It’s not supposed to be a place where you get shaken down but several reports are that this is happening at United Clubs.
American Express will open a Centurion lounge at Tokyo Haneda airport. It will be on the fourth floor of terminal 3, and is slated to open next year. The lounge is be approximately 7,350 square feet with seating for 122 passengers.
Delta’s new Delta One business class lounge at New York JFK opens on Wednesday, and overall looks to be fantastic. But there’s a lot of hype surrounding the product. Some of it strains credulity.
Delta this week opens its very first dedicated business class lounge – a concept that both American Airlines and United Airlines have had for years. Premium cabin customers flying on ‘Delta One’ routes will have access to what looks like an incredible experience… and one that’s going to be replicated in Boston and Los Angeles in the coming months.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
