Category Archives for Passengers.
Another United Airlines Boeing 737 MAX 9 was forced to divert. But this time it wasn’t a mechanical issue, and it wasn’t even a passenger. It was because a dog pooped in the aisle in front of first class, outside the lavatory.
The Houston to Seattle flight quickly made its way onto the ground at Dallas – Fort Worth on Friday rather than forcing passengers and crew to endure the mess and smell for the duration fo the flight.
A passenger on an Air New Zealand flight from Auckland to Sydney urinated in a cup and spilled it on a flight attendant after a delay in disembarking, leading to his charge for disorderly conduct and sparking a discussion on airline responsibility and passenger behavior.
A United Airlines Global Services member shares that their family got a passenger kicked off a flight after that man behaved badly towards their sister.
There’s a weird status game going on here that at least most of us avoid turning into physical aggression. And as a part of that game we engage in assumptions about the people around us, and about who they are and therefore what they’re entitled to – and those assumptions are wrong more than we’re programmed to realize.
A mother shared that her 10 year old son flew Southwest Airlines on Sunday as an unaccompanied minor. Her son sat in a window seat. A woman was in the aisle. And a creepy man chose to sit between them.
The woman objected and took the middle herself. The man sat down in the aisle, and tried to chat the boy up across her, even passing the kid his phone number.
A husband and wife were traveling with two kids. The husband is in first class, wife in coach with the kids. An hour and a half into the flight, the husband heads back to coach and tells his wife, “your turn.” They trade seats every hour, and their kids run back and forth between the cabins.
A severely drunk 23 year old American Airlines first class passenger threatened flight attendants, assaulted them and threw her luggage at them on a flight to Dallas. Police responded to the gate on arrival at DFW airport. The passenger told officers that she was the one mistreated, though, and that American’s cabin crew were harsh with her.
She’s about to be walked off of the aircraft. Another passenger observes she “just assaulted an officer.” She insists she didn’t scare anyone, that everyone was already scared because of “Congo and Palestine.” She gets quiet, and says to one of the officers, “I don’t want to go to jail, fatso.”
An American Airlines passenger says she purchased a $2,000 ticket but was denied boarding over the clothing she was wearing. Gate agents called police. She complains that she’s being refused boarding over a ‘dress code’ but the airline ‘refuses to show’ her the dress code.
Your carry-on allowance is supposed to be two items per person, but there’s no requirement that each person carry their bags on themselves, under their own power.
Prior to departure of an American Airlines flight from Tampa to Philadelphia, a passenger gets into an altercation and calls a flight attendant a “kike” but I don’t think he knows what that means.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
