It isn’t often that Delta copies United but, like American, they’re also going to waive change fees. All three of course are copying Southwest Airlines – which doesn’t charge baggage fees either.
While Delta’s announcement was rushed out because of United’s move, they’ve actually been considering doing this for some time. They were talking about rethinking change fees at the beginning of 2020.
Delta is eliminating change fees on domestic non-basic economy tickets including Puerto Rico and the U.S. Virgin Islands (matching United, but not going as far as American which includes Canada, Mexico and the Caribbean)
Unlike American, which is also waiving fees for standby travel and allowing customers to retain credit when changing to a less expensive itinerary, Delta hasn’t spoken to these issues yet.
However like American they’re extending their change fee waiving, including basic economy and international tickets, through December 31. They’re also extending the expiration of unused travel credits for tickets booked before April 17, 2020 out to December 31, 2022.
While not continuing to block all middle seats, Delta is going to keep limiting capacity on board planes for the rest of the year and they’re putting hand sanitizer stations on aircraft. They’ve largely been a leader. They could have been on this issue too. So far though they’re just matching United on change fees – so for today’s round I dub American the winner.