A week ago I posted that Delta planned to implement minimum stay requirements on award tickets booked at the ‘low’ (aka standard) level within 21 days of departure. The change was posted on their website as coming in August.
A reliable source, who knows much more about these things than I do, emailed to let me know that the change had been pulled from Delta.com.
And indeed, it’s gone off the page.
I do not yet know if (1) they’ve reconsidered the decision after bad publicity, (2) it was just posted before they had intended to roll out the change, or perhasp (3) the change is being pushed back because the IT systems weren’t ready to implement it.
This isn’t the first time that information has disappeared into a memory hole on the Delta site. In April they announced the end of close-in award booking fees and then brought them back later the same day, only to eliminate them for real in June.
In November 2008 they offered a 150% bonus on partner activity before pulling the plug. They ultimately honored it for those who registered for the offer while it was live.
It remains to be seen what the removal of the announcement of minimum stay requirements on awards booked within 21 days of travel means for whether they will in fact be the only program to have such a restriction in place.
Whew!
Delta SkyPesos slogan: We’re so fickle even we don’t have a clue what’s going on anymore.