Mar
16
2025
There’s a strange reason that American Airlines serves meals in first class between Chicago O’Hare and Denver.
American Airlines Meal Rule Has No Exceptions—Except For One Route To An Airport That Closed 30 Years Ago
AI Makes Travel More Important Than Ever—Teaches What AI Can’t And Gives You An Edge Over ChatGPT
Mar
16
2025
The AI knows everything that isn’t secret. Your knowledge of public information will approach zero value. What isn’t published, then, becomes relatively more unique and valuable. Trading secrets’ – getting out and having discussions with people, trading off-the-record information and gossip becomes more valuable.
Hotel 50 Bowery Review, Hyatt’s Hidden Bargain In Chinatown With Stylish Albeit Small Rooms And Friendly Staff
Mar
16
2025
After arriving into Manhattan by BLADE helicopter I caught a Lyft over to Hyatt’s Hotel 50 Bowery in Chinatown.
This was actually my first JdV property. I was a little bit excited over it because this is one of the brands that Hyatt acquired as part of its Two Roads Hospitality purchase seven years ago – news that I broke several days before it was announced.
Marriott Bonvoy’s Hiring Plans Expose Major Planned Changes—The Future Looks Even Worse For Members
Mar
15
2025
Marriott Bonvoy is looking to make a couple of hires that suggest changes coming to the program.
Banned From American Airlines—Now They’re Coming For Crazy Plane Lady’s Miles Too! [Roundup]
Mar
15
2025
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hyatt To Elite Member: ‘Hotel Can Do Whatever It Wants’—Suite Upgrade Denied Despite Availability
Mar
15
2025
A reader was checking into the Hyatt Union Square and asked prior to arrival about possible suite upgrades. They were told a standard suite was available, it would be provided if they wanted to use a confirmed suite upgrade, but they would not honor a complimentary elite upgrade to a suite.
Marriott Took This Guest’s Booking—But The Hotel Was Shut Down, Parking Lot Empty, And Phones Disconnected
Mar
15
2025
The guest reports that hotel’s direct phone number was disconnected. After about ten minutes, someone emerged from the open front door stating that the hotel was closed and that canceling the reservation—even late—would incur no charge. How could it possibly incur a charge? Eventually they found a room at a Residence Inn in Port Arthur, stuck with a rate of $300 per night.
American Airlines Is Quietly Offering A ConciergeKey Challenge—Here’s What You Need To Know
Mar
15
2025
American Airlines is sending out challenges for some customers to earn coveted ConciergeKey status. It even comes with trial status for four months, and achievable benchmarks to keep that status – through early 2027.
One Simple Change Set United Airlines On A Premium Path – American Airlines Must Fix This Now
Mar
14
2025
Dear American Airlines. One simple change to your service would signal a break from the past and a bright premium future. Change the coffee, and I have a specific suggestion for how you do this.
“You Need Therapy”: American Airlines Told Employee to Stop Caring About Clean Planes—Now They’re Scrambling to Fix Cabins and Lost Trust
Mar
14
2025
Part of the ‘premium pivot’ means paying attention to cabin maintenance and appearance, but that will entail a huge culture shift. One commenter explains just how much the airline is up against if they are to make this shift. This American Airlines employee says they were offered therapy for their insistence on getting aircraft clean between flights.
