‘You’re Not On This Flight!’ Southwest Agent Boots Wheelchair Passenger After Heated Clash Over ‘Jackass’ Remark

Jan 01 2025

The passenger is in a wheelchair and preboarding. She is being taken onboard by a contractor. The agent scans her boarding pass, he begins to push her onto the jetbridge, and then the agent calls them back. The woman apparently called the agent a “jackass” after he scanned her boarding pass. This was the tipping point that led him to remove her from the flight.

Continue Reading »

American Airlines Bring Back Espresso For Boeing 777 Business Class

Jan 01 2025

American Airlines stopped catering the espresso machines on board their Boeing 777, Boeing 787, and Airbus A321T aircraft during the pandemic. The “frothing wands, cups, saucers, brewing pods” were taken off of planes, according to the airline.

This returned to some aircraft in spring 2022. However, Boeing 777-200s didn’t get catered, and Boeing 777-300ERs only got espresso in first class. That’s changed!

Continue Reading »

Help: I Need 100,000 Miles and 50 Nights to Requalify for Elite Status

Jan 01 2025

Today is the most democratic (small d) day of the year in travel. That’s because it’s January 1, and in many programs everyone’s elite status counters get reset to zero (except for those squirrely foreign programs that have membership years based on the date you joined, and American that has extended the elite earning year by two months).

I have exactly the same number of elite qualifying miles and nights as everyone else today.

Continue Reading »