Competitive pressures being what they are it looks like United Airlines is testing some increased coach investment. Aleksandra Mietus, United Manager of Onboard Expereince, tweets out a photo of coach amenities from Chicago O’Hare – Tokyo Narita: a toothbrush and tooth paste, ear plugs, and an eye mask.
CEO Akbar al Baker said they’re considering several new acquisitions, speaking at the Qatar Airways/CAPA Aeropolitical and Regulatory Summit in Doha.
Under consideration are stakes in Rwandair, IndiGo, and Royal Air Maroc – in addition to increasing their ownership position in LATAM.
Bringing a child under 2 years old on a plane with you is free for domestic flights if you don’t buy them a seat. However when you travel internationally an infant without a seat needs a ticket, and those can be expensive even when you’re redeeming miles for your own flight.
When you book an award and add a lap infant, some programs charge you 10% of a paid ticket. That’s standard for United, Delta and American. If you redeem miles for a $6000 business class ticket, the lap infant costs you $600 plus taxes.
I’ve written about American’s process for selecting a new business class seat to debut on the Boeing 787-9s slated for delivery beginning in 2023. I’ve argued that the most likely seat is their current Super Diamond seat, adding doors. And a second option – the Adient Ascent seat – leaked.
However it seems that people who are part of customer focus groups looking at American’s new seat options are reporting that there are actually 3 seats under consideration, and some may even be suggesting they’ve been shown four seats.
American is looking at installing a new business class seat. The timing is expected to coincide with the arrival of new Boeing 787-9 planes into the fleet in three years. They’re focus grouping two options now.
I recently wrote that I believed the seat they would choose is the current Super Diamond seat they’ve been using, with doors added. We now also know the second option they’re considering.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
With Meghit done, and now after an interminable wait Brexit done as well, the U.K. is turning to new trade agreements where necessary in order to replace those they’d been covered by while part of the E.U. Indeed, the U.K. needs a deal with the E.U. along with myriad other countries.
The former U.K. ambassador to the U.S. has been a part of discussions, and has insight into both sides of discussions.
Now the airline has an official name, Breeze Airways, and has announced plans to fly by the end of this year. They’re currently applying for a government operating certificate and they’re hiring. They’ve re-affirmed plans to launch with non-stop service in markets that do not currently have direct flights.
Neeleman promises ‘the World’s Nicest Airline’.
Visa is adjusting merchant swipe fees across the board for the first time in a decade. The fees grocers charge will go down. Rates will also be lower for health-care, education and real estate, areas where Visa would like to win market share away from checks. Meanwhile the fee for online (‘card not present’) transactions will go up.
Banks want to bonus small dollar, frequent spend like groceries to get customers in the habit of using their cards, keeping them top of wallet for unbonused spend. The categories where this makes sense to banks though will change based on the revenue associated with each type of transaction.
By beating the airline’s internal goals for “D0” or exact on-time departures, employees will get at least a $50 bonus under American’s ‘Grand Slam’ bonus program. American employees can earn up to $200 a month based on the airline’s operational performance when the airline beats Delta, United, and Southwest for the month in four areas.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
