Kirby definitely gets in the weeds, including in the management of frequent flyer programs, and he’s known to overrule the executives below him. It may be that the sense is he doesn’t listen to investors (which is good, the growth plan that’s benefited United was unpopular with investors) but my sense is that he’s less likely to listen to his own teams.
My wife, daughter and I spent the night at the Santa Monica Proper hotel in late November. It was stylish, staff were friendly, and the location was fantastic for our needs.
For us it was an airport layover hotel without staying by the airport, a place that gave us a sense of place and allowed us to take advantage of a walkable neighborhood with our daughter.
Upgraded service on transcon domestic narrowbodies is being ditched December 8th and American is blaming it on flight attendant complaints driven by too-small galleys.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
My wife and I were thinking of going back to the Maldives for Thanksgiving. We’ve cancelled stays at the St. Regis there several times. I’ve still only stayed (5 times) at the Park Hyatt. We even had a redemption stay booked at the St. Regis at the old 60,000 point level, and Etihad First Apartment awards – although at the time there was a problem booking infant tickets in conjunction with AAdvantage redemptions on Etihad that’s since been fixed.
The idea, though, of traveling all the way to the Maldives with our daughter was daunting. At three months we took her to Paris. At five months we took her to Sydney. She’s a great traveler but she’d be over a year old come Thanksgiving and wanted something a bit easier to manage. That’s when business class awards on Air Tahiti Nui popped up and I booked those to give us another option. We were meeting friends for Thanksgiving and had to coordinate those plans as well.
Here’s a brief synopsis of what to expect, with reports coming describing each leg of the journey from booking and cost to the actual experience.
Did you ever think that your airline meal was so good you wished you had it at home? In 2014 Air Food One attempted home delivery of LSG Sky Chefs meals. They were delivering leftover airline food throughout Germany. That effort didn’t make it.
Now there’s a new attempt – a real restaurant that serves an airline’s meals on the ground.
In general hotel rewards cards are good for their initial bonus offer, for status they give you just for having the card, and for an annual free night that’s worth more than the annual fee — making the card worth keeping.
That’s how I think about most hotel credit cards, but I go out of my way to spend on the World Of Hyatt Credit Card for 3 reasons.
Customer service came on board the plane. Her husband was wearing two layers of clothing so he gave one to her, covering up her shirt, and they were allowed to fly.
The offending shirt? It said “Hail Satan” and established in the year 666.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
21 Jump Street epitomized early FOX, and its biggest stars were Richard Grieco and Johnny Depp. Now Grieco is 54, occasionally picking up roles based on being famous 30 years ago, and painting. And showing up at Dallas Fort-Worth airport unfit to fly.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
