An hour into Friday’s American Airlines AA2408 from Phoenix to Minneapolis the captain decided to divert to Denver when an “unruly passenger” who told seatmates that “he was on cocaine” locked himself in the lavatory before flight attendants got him to come out when he “eventually li[t..] up marijuana in the cabin.”
Two Muslim men had their American Eagle flight cancelled last Saturday because one of the men – an AAdvantage Executive Platinum member – used the plane’s lavatory while the flight was delayed on the ground, and because passengers and crew don’t like flying with Muslims.
The cause of the concern? When the man visited the lavatory he flushed twice.
The six things I had to consider and three extra steps I had to take to book an upcoming trip to Paris with my wife and young daughter.
Oddly American waived my full change fee last year when my dog became critically ill, but only part of my change fee when my grandmother passed. Now I’ll know to insist on a full change fee waiver if a family funeral conflicts with travel in the future.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Their no annual fee card that earns 2% back is about to become much more useful, but travel protections are out the window from most of their cards in a matter of days. What’s the best Citi Rewards cards out there in light of these changes?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
With more satellite internet installs than any other airline, even if they had to throttle speeds on legacy US Airways 2Ku planes, they could grab the mantle of being the digital airline by getting out in front of Delta’s free wifi delays.
Based on past conversations with American executives who have briefed me on their connectivity plans, it seems unlikely to me that they’ll seize the opportunity of a Delta delay.
Unless Delta has proof that the passenger vandalized their own baggage tag, they should apologize. But none of us should think that the slur represents the company’s values, and indeed a majority of corporate interests are usually best-served by espousing progressive values.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
