A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hotels Are So Scared of Airbnb They are Lobbying to Kill the Entire Internet
Hotel industry lobby group the American Hotel and Lodging Association sponsored a push poll to support eliminating or undermining protections of section 230 of the Communications Decency Act.
As the lobby shop – which represents “9 of the 10 top U.S. hotel brands” including Marriott, Hyatt, IHG, and Hilton – explains, “Online web sites and social media platforms have claimed that CDA Section 230 gives them protection from any third-party user publishing information or content to their website.”
Real Data Shows How Homesharing Competes With Hotels
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
What I’ll Never Eat at the Airport and the Airline Watch I Really Want
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Customers are Won and Lost One at a Time
You’d think that an airline like Delta has so many customers, how can a single interaction with one of them matter for the bottom line?
But you have to remember that Delta has over 80,000 employees. Not every one of them interfaces with customers, although most things that nearly every one of them does has an effect on customers. And employees are in contact throughout their days, each and every hour they’re at work, in some cases as many as 250 days a year.
One Passenger Shared How Bad American Airlines Service in International First Class Has Become
When American Airlines CEO Doug Parker famously said his airline would never lose money again, he also said it’s difficult to offer a better product than competitors, because competitors will match the product. As a result it’s the company’s culture and employees that will give them an advantage. It seems like he has work to do.
Regulator Says British Airways Cramming So Many Seats Into New Airbus A320neos May Be Unsafe
The European Union Aviation Safety Agency has determined that there’s too much weight at the back of the plane. With middle seats blocked up front for Club Europe, BA is having to block the last one to two rows of coach to compensate.
How to Legally Cross the US-Canada Border Without Going Through an Immigration Checkpoint
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Why American is Suspending New York JFK – Madrid Service Despite Their Iberia Joint Venture
American Airlines is suspending their New York JFK – Madrid flight January 7 through February 29. There are three reasons why – and all point to how much American has gutted their New York operation.
New Capital One 33.3% Bonus Transferring Miles to Qantas
Capital One® Venture® Rewards Credit Card and Capital One® Spark® Miles for Business cardholders gained the ability to transfer to airline frequent flyer miles late last year. Now they’re launching their 5th transfer bonus of the year: a one-third (33.3%) bonus on transfers to Qantas.
Qantas is useful for inexpensive short distance awards on oneworld airlines, and for redemptions on partners like El Al and Emirates – and they don’t charge miles or a fare for infant travel on awards.