New Airline Ad Campaign Attacks American, Delta, and United

jetblue plane
Aug 17 2019

The Wright Brothers first took flight but JetBlue is using the ‘Alright Brothers’ to describe what’s wrong with fly on other airlines as part of their new campaign that seeks to describe what’s different about the airline.

Most airline advertising fails because it doesn’t tell you why you should fly the airline or because it can’t do so with a straight face.

Continue Reading »

Thai Airways Wants to Crowdsource Cost Cutting Ideas From Passengers and Other Hair-brained Schemes

Aug 16 2019

Star Alliance member Thai Airways, whose President says there’s “never a day without a problem,” has a six point plan to return to profitability.

It involves getting passengers to e-mail in ideas for cost-cutting, sell more services through its mobile app, add a new route to Japan, and partner with a Thai cafe chain that’s found inside of gas stations.

Continue Reading »

The “Thank You For Flying Southwest” Song Greets Arriving Passengers in Phoenix

Southwest Airlines Scott
Aug 16 2019

Scott is a Southwest Airlines agent in Phoenix. The day after a United Airlines passenger was dragged off a flight in Chicago, he came up with a song to let passengers know they were valued – and wouldn’t be dragged off on Southwest.

Now he greets arriving flights with his song, to the tune of the theme to The Golden Girls, it’s “Thank You for Flying Southwest”

Continue Reading »

Reading Between the Lines: China Forces Out Cathay Pacific’s CEO

cathay pacific
Aug 16 2019

Cathay Pacific’s CEO Rupert Hogg, and the airline’s Chief Commercial Officer, have resigned. Hogg has been well-regarded in the role, driving a turnaround in the airline’s finances.

Ultimately the move is harmful to China’s ability to maintain Hong Kong as a business center, showing how the state will meddle in corporate affairs rather than adhering to “one country two systems.”

Continue Reading »

Marriott Travel Packages Finally Have a Use Case With Peak Season Awards

outside marriott hotel
Aug 15 2019

Marriott travel packages used to be the best value in the program, combining hotel stays with airline miles transfers. The new program gutted the value of Marriott travel packages. It seems though that this may have been in anticipation of peak season award pricing which is another step towards Marriott’s cost containment efforts, and driving the program towards delivering consistent average value on each stay rather than having peaks and valleys (which create opportunity for exceptional value). Bonvoy confirms to me that Marriott travel packages do not have restrictions on use during peak nights. Marriott reward night certificates can be used for their permitted category whether the standard room redemption is for off season, standard or peak season. As a result you get the most value during peak season. There’s a whole lot more value…

Continue Reading »

Amazing: Business Class From Several US Cities to Italy $1344+

coliseum
Aug 15 2019

SkyTeam airlines including Delta and Alitalia have business class roundtrips to Italy on sale from $1344. You can depart from several US cities — such as New York, Chicago, Boston, Dallas, Detroit, and Miami – and travel to places including Rome, Milan or Venice.

There may be more cities bookable using this deal, but act fast because this is an amazing fare for travel over holidays that won’t last.

Continue Reading »