Free internet underscores that the economics of bundling are when a the marginal cost of providing a product to an additional customer is near-zero, it makes more sense to charge for it as a package rather than separately. That’s how cable companies maximize revenue.
The mantra of ‘unbundling’ which has been accepted as gospel in the airline industry for the past decade doesn’t always make sense.
On the 737 MAX Boeing compensated for larger engines with an intended safety feature where if the Angle of Attack sensor detected too steep of a pitch, the MCAS system would push down the nose of the plane. The A321neo seems to have a tendency to pitch up as well.
There’s a viral essay circulating, “Dear American Airlines, I Hate You With My Whole Heart”. It’s not really about American Airlines, but what it’s like to deal with how complex airlines have made buying air travel for the once a year flyer. Read that way it’s one of the most important things airline executives can read this year, because profiting primarily by not delivering travel for customer money isn’t going to be a great strategy in the long run.
It’s a minor point in the ongoing saga between American Airlines and its mechanics, but just how one-sided does the judge in the case between American and its mechanics think the argument is over a work slowdown? How convinced is he by the evidence American Airlines put on? The judge signed the exact draft order that American Airlines wrote for him telling mechanics to get back to work.
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My view is that you should only buy things in your purchase plan on major shopping days. Get a discount for what you’d buy anyway, don’t make impulse purchases of things you don’t need. I’ve mostly ignored Amazon Prime Day.
For many travelers though ‘stuff in your purchase plan’ may include noise cancelling headphones.
An Amazon Prime Air cargo jet landed in Baltimore last night filled with Prime Day packages and began smoking.
The Atlas Air Boeing 767-300, flight 5Y3521, had come in from Riverside, California.
In the end I’m not sure I learned anything about life that will change me forever but I enjoyed Matt’s stories, I related to some and lived vicariously through his very different travel style than mine at other times. The book is thoroughly enjoyable and more real than most of what you read about travel and for that Matt’s book deserves to be read, if only to encourage that honesty and humility.
American AAdvantage used to have one of the most generous lifetime elite status programs, but three changes to the program have made it less valuable. Meanwhile Delta and United have improved their offerings over the years. Both airlines are now more generous with lifetime loyalty than American, and when a program is less generous than Delta that’s saying something.
One well-regarded source, however, suggests that the airline recognizes this and is considering solutions to improve lifetime status.
British Airways is doing you no favors, letting you spend Avios at a low value to pay the taxes and fees they impose on award tickets. This isn’t a case of lowering fees, it’s just offering the option to spend points as cash (poorly) to cover the fees. And they’re focused on markets where those fees are barely an issue to begin with.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
