American’s first Airbus A321neo is about to enter commercial service on Tuesday, April 2. They have 100 of the ‘new engine option’ planes on order (22 of these deliveries have been deferred). It’s being outfitted in a new ‘dense’ configuration along the lines of the American Airlines 737 MAX, which has the airline’s new standard domestic interior.
In a communication to employees the airline is highlighting five features of the new aircraft.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A Bangkok Airways pilot filmed passengers streamed off a jet bridge late one night in Phuket, Thailand. He was sitting in the cockpit of his aircraft and noticed that they were walking on the jet bridge but there was no plane anywhere in sight they could be getting off of….
I gave a talk recently where I promised that 90% of the people in the audience would walk away with a minimum of $500 in value right away, that some people would get as much as $20,000 in value, and that they’d be able to use the information over and over too.
That’s actually pretty easy to do.
I’m not a fan of travel insurance for most trips. I think it’s overpriced, and often fails to deliver what consumers think they’re buying. The hassle in getting a claim covered can outweigh the value of the claim. To my mind it’s something to consider for a ‘trip of a lifetime’ where a loss really would be catastrophic (a trip that could never be replaced) but not for run of the mill travel.
That’s a different matter from making sure your health coverage extends to wherever you’re traveling and to medical evacuation coverage.
Mark Ross-Smith, who until recently was head of the Malaysia Airlines frequent flyer program, is chock full of insights. He lays out a number of things that most frequent flyer programs aren’t doing, costing them real money, because they’ve gotten lazy — focused on little besides the revenue stream they’re earning from co-brand credit card deals.
Some airlines make awards available when they load their schedules, which varies between roughly ten to twelve months prior to flight. They might add seats right when schedules load, or they might wait a few days or weeks.
Other airlines will wait until travel approaches. Although in general I find the best time to be searching for award space is about 6 months to departure. And one of the toughest times is two months out — seats made available in advance may be gone, and last minute award space hasn’t opened up yet.
Marriott’s new loyalty program doesn’t offer a lifetime status level higher than 50 nights. The old Starwood program didn’t either. However the old Marriott Rewards program offered lifetime 75 night elite status, and those who achieved that status in the legacy Marriott program, got to keep it.
Marriott carved out an exception that let some Starwood members earn it too — but said it could never be earned after 2018. That turns out not to be quite correct.
The gym is always a go-to source for me. And when a hotel does provide free bottled water in the room I’ll usually hide any bottles I haven’t consumed in my luggage in case the hotel brings more. I wouldn’t want them to think I was already stocked.
In much of the world you can drink the tap water though whenever I’m uncertain I avoid it. I’d rather drink filtered water (hopefully they change the filters) and I want to use my own or a hotel-gifted bottle, not the hotel’s glasses in the bathroom which may or may not be clean.
There are any number of ethical choices we all make on a daily basis. I don’t have a staff to bounce things off of, no editor, I’m just me and I do the best that I can to write content that interests me (the only way I could possibly still be doing this after 17 years) and hopefully engaging content and do it in a way that let’s me sleep well at night.
That doesn’t make me any more ethical than anyone else, and I’m sure readers will find fault with plenty of things I write, but here’s how I generally think about the blog.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
