Have an Issue or Problem? Marriott’s New Campaign Promises to Do Nothing About It

hotel
Mar 24 2019

Maybe you’ve emailed Marriott, like I have, and gotten no response for months. Or perhaps you’ve called customer service, waited on hold, and gotten absolutely nowhere (or, in the case of one reader, been called a liar).

Now Marriott has you covered because their Le Meridien brand has launched a new campaign called “Dial 0 for Lip Service”.

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Great Business Class Award Availability to Asia Using American or Alaska Miles

skysuite
Mar 23 2019

There are certain “go-to” routes for award availability, when your favorite, most convenient or most ideal options aren’t open. One of those routes is Seattle – Tokyo on Japan Airlines.

Here’s a search for awards in July, which isn’t the month with the best availability. What I wanted to do was illustrate when awards are toughest to get what availability looks like.

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Singapore Airlines Devalues Their Star Alliance Award Chart Effective April 19

flight attendants posing
Mar 23 2019

The KrisFlyer program raised Singapore Airlines award prices again at the beginning of 2019 with about three weeks’ notice. Again they created the window where Star Alliance awards could be cheaper (albeit with fuel surcharges) and again offering a window of savings to throw away a partner flight segment at the end of a one way award booking.

That’s a pretty good indication that things wouldn’t last — that the Star Alliance award chart would be devalued too.

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