American’s Boeing 777-300ERs have 12 lavatories. The line from one of those lavatories was clogged, and it’s a system connected to three other lavatories. That took four of the lavatories – or one third – out of commission.
Flight attendants determined that passengers congregating near the remaining lavatories was a security issue, and the aircraft was forced to divert.
Qantas roundtrips between the US and Australia as pricing as low as $639 roundtrip out of several cities including Chicago, Charlotte, Dallas, and Los Angeles.
It’s a long way to go in coach but at these prices you’d expect to fly to Sydney, Canada rather than Sydney, Australia. Qantas ‘O’ fares earn 100% of flown miles when crediting to Alaska Airlines Mileage Plan, just 25% of flown miles crediting to American AAdvantage.
Cargo can be as important – or more important – than passengers on many international flights. In fact there are flights operating largely because of the cargo revenue — which can be cheap to fly and even better for award space.
American Airlines shared some of the surprising cargo they flew over the holidays, as they’re on pace to earn $1 billion in cargo revenue for the year while carrying 1.82 billion pounds of goods including 22,000 pounds of chestnuts, 235,000 pounds of New Zealand lamb, 14,000 pounds of Argentinian beef, and a partridge in a pear tree.
Early in the year American Airlines CEO Doug Parker described his airline’s Boeing 767-300s as a poor customer experience.
It’s certainly true that business class on the plane — while fully flat with direct aisle access — is uncompetitive. It’s a narrow, uncomfortable seat that feels like a coffin. The Thompson Vantage seat is one that many airlines have used for their 767s, but United is putting their Polaris seat in their 767s (which is marginally better) and Delta is putting suites with doors in their 767-400s. But it’s better than what American offers on many routes, and offers more space in coach period.
Here are four dining lessons from the air and from the ground that I learned over the past week: a recommendable restaurant, a good meal on a plane, and a former hotel favorite disappoints.
If you’re flying through either Washington Dulles or Chicago O’Hare this holiday season you could get recruited by the CIA.
You don’t have to join, though, to use the travel tips that CIA agents learn on the job.
With all of the problems that Marriott has had launching their new program and integrating 3 loyalty programs into one, many customers are frustrated. Starwood members in particular have been disappointed by the customer service standard over the phone with Marriott, and with the way many Marriott properties are implementing the benefits that have been promised. In short, Marriott has failed to deliver.
Two high profile blogs take issue with my argument that as much of a hash as Marriott has made at things, the grass isn’t greener at Hilton Honors. They’re wrong.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Roughly 80% of the dogs used by TSA have floppy ears. The other 20% with pointy ears scare children so as pointy-eared dogs retire they are being replaced by dogs with floppy ears.
The TSA spends $26,000 to $42,000 training each dog and accompanying dog handler. Though they’re trying to make the dogs friendlier-looking, they don’t want kids to pet the dogs but did you know that dog handlers are given “baseball-like cards for [their] dog” to “give to children and adults who want to greet the canine while its working” which may be the most valuable feature of the program.
Several days ago there were questions about Norwegian Air’s ability to survive into the New Year. A report from a Danish bank suggested they could breach financing covenants which could have led to the unraveling of the low cost carrier that has been driving down transatlantic airfares and that is active in Europe.
The carrier though has announced several moves that they say should shore up their balance sheet. Whether these are enough depends on a variety of factors such as the cost of fuel and demand during the winter dip in travel.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
