British Airways Fuel Surcharge Class Action Settlement Miles are Posting

airline cabin first class
Dec 12 2018

Back in June I wrote about the class action settlement over fuel surcharges imposed by British Airways on U.S. customers between November 9, 2006 and April 17, 2013.

Sadly British Airways stopped calling these member taxes ‘fuel surcharges’ (which legally have to be related to the cost of fuel) and started calling them ‘surcharges’ (money for nothing) and they can keep on penalizing Avios redemptions to their heart’s content.

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American Cracking Down on Award Availability Trick (and Gutting Free Elite Changes)

airline cabin
Dec 11 2018

A little over a year ago American Airlines started offering more coach award space, and they did it in an interesting way. They started opening up award space on a married-segment basis — availability wasn’t for a specific flight but for an entire itinerary.

Agents are now being reprimanded for helping customers to work around these restrictions. And married segments make it very difficult to make changes to an award later, a real blow to Executive Platinums and ConciergeKey members who have free changes as a program benefit.

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RwandAir Will Fly to the U.S. Starting This Summer, But Not From Rwanda

flight from KGL to JFK
Dec 10 2018

Kenya Airways just launched new Nairobi – New York JFK service a couple of months ago and already they plan to scale back to five times a week at least for winter.

Nonetheless RwandAir is moving forward with service to the U.S. They aren’t quite sure yet whether that will be Newark or New York JFK. They’ll use an Airbus A330neo for the route that offers flat beds in business class and premium economy. But the flights won’t be New York – Kigali.

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