Why I Don’t Think Hyatt Will Devalue Points Any Time Soon

by Gary Leff

building overlooking water
Sep 14 2018

When I wrote that Hyatt points have remained a remarkably steady source of value for the last 5 years since they devalued their points, that even when they announced those changes in late 2013 they weren’t that bad, and since then even the modest shifts in award categories we’ve seen for hotels have been balanced my point was to re-assure about Hyatt points not to cause consternation.

However I received several comments along the lines of why are you pointing out to them it’s time to devalue? Hyatt is already aware of the economics of their program and when they last made changes.

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The President of United Airlines Thinks Airfares Should Double

by Gary Leff

airplane seats
Sep 14 2018

United’s President spoke yesterday at the Morgan Stanley 6th Annual Laguna Conference. It’s always interesting to listen to him, he lays out his thinking more clearly and candidly than most airline executives.

One thing pointed out is that “in the last 30 years airline revenue as a percentage or GDP has gone to about .6 from about 1.2%.” The conclusion he draws is that airfares should double, “we are under pricing our product by 50%.”

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Tiresome: Now American is Complaining About Competition from an Italian Airline

by Gary Leff

qatarplane
Sep 14 2018

We thought US airlines were done complaining about competition when Emirates, Etihad, and Qatar settled complaints this year. But American is back at it — now complaining about a European airline that’s part-owned by a Gulf carrier.

American Airlines CEO Doug Parker is worried about airline jobs when airline employment is at a peak and when his own flight attendants and mechanics unions are furious at him. Although it’s a well-worn strategy to blame foreigners as a distraction for problems at home. It’s even more ironic though because he did this in a speech where he also talked about inclusion.

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Missing Miles for Your Spending at Airports? Check Your Accounts

by Gary Leff

united plane
Sep 14 2018

I’ve gotten value from Thanks Again earning miles for years, just a few at a time. They started out with brick and mortar retailers and I’d earn points when I least expected it. Then they pivoted to focus largely on airports.

When you go through the airport you’re the airline’s customer, and the airport rarely knows who you are. But the airport makes money when you spend money at retailers there. So by rewarding that spend they learn about who their best customers are can provide even greater rewards.

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It’s Been 5 Years Since Hyatt Announced a Devaluation, and Point Value Has Remained Remarkably Steady Since

by Gary Leff

hyatt sign
Sep 13 2018

It’s been five years since Hyatt last devalued, introducing a new category 7 and raising the price of many awards. The best hotels became more expensive, suite redemptions became more expensive, but overall the weighted average of free night award prices went up just 4%.

Since that time there have been remarkably few changes to the earn and burn side of the Hyatt program. Even the total revamp and introduction of ‘World of Hyatt’ nearly two years ago was a change only to the elite program.

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Passenger Takes Down His Pants for Delayed JetBlue Flight

by Gary Leff

man being arrested in airport
Sep 13 2018

JetBlue flight 1151 from Tampa to San Juan was delayed yesterday, and one passenger just wasn’t going to take it. He “took down his pants.”

The passenger, who had a “rottweiler mix service dog” with him, “threatened to kill a gate agent” and assaulted a police officer — all over a 53 minute delay.

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