American’s CEO Says His Airline’s New Miniature Lavatory Is Just Fine (He Still Hasn’t Flown the Product)

lavatory
Jun 26 2018

Prior to the plane going into service, and before American began retrofitting its fleet with this new interior, the airline’s CEO Doug Parker hadn’t even tried the product. And it told me that domestic passenger experience isn’t central to the product the airline believes it is offering.

He now at least says he’s seen the lavatory, though he still hasn’t flown on a plane that has it. He also doesn’t seem to know that his airline has an ongoing effort to reconfigure its existing domestic fleet with more seats and smaller planes, in fact he denies it outright.

Continue Reading »

Fantastic Business Class Award Availability to Europe for 4 Passengers (Air France/KLM/Delta)

flight chart
Jun 26 2018

Right now there’s great Air France award space for four or more passengers New York – Paris in both directions in February and March. Pretty much every day. And that’s not all.

You’ll note plenty of New York – Amsterdam space. That’s KLM. New York – Madrid is generally Air Europa. There are several Delta flights offering four or more seats as well — such as London, Zurich, Barcelona, Dublin, Frankfurt, and Lisbon.

Continue Reading »

Woman’s Tirade During Medical Emergency Brings Flight Attendant to Tears

people standing in airline cabin
Jun 26 2018

A Spirit Airlines flight from Houston to Minneapolis diverted to Rochester, Minnesota, because of a medical emergency. A man onboard slipped into a coma during the flight.

After landing one woman “marched up and down the aisle and launched a profanity-laced and threatening tirade.” Things got so bad that “at least one flight attendant was in tears after the incident and that other crew members handed out tissues to passengers who were crying.”

Continue Reading »