Increasingly airlines are using technology to track bags, prevent loss, and even let you monitor your luggage throughout their journey. That doesn’t mean they’ll be handled with care by staff, and it still doesn’t mean the bags will always make it.
One of the most frustrating parts of losing luggage is waiting to have your bags delivered. It’s not fair to have to make a return trip to the airport, you may be nowhere near the airport. But relying on the airline for that ‘last mile’ getting bags reunited with their owners is tough, it’s hard to know when they’ll ever turn up once they’re handed over to a local delivery service.