Lufthansa Cancels Passenger’s Ticket After Misconnection and 5 Hour Delay

lufthansa
Mar 19 2018

A reader writes that they were flying Lufthansa business class from Nuremberg to Rome via Frankfurt using United miles. Their flight out of Nuremberg was delayed due to weather and they were rebooked onto a later flight.

They say they went to board “30 minutes prior to” the new delayed departure time but their seat was “given away, me and a half dozen people.”

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Thai Airways Bans Fat Passengers and Lap Infants From New Business Class

thai airlines
Mar 18 2018

Thai Airways has myriad inflight products. They’re known for aircraft swaps at the last minute. Although in recent years they’ve tried to rationalize their fleet as part of an effort to stem losses, with the Thai national carrier you never quite know what you’re going to get. One of the things that’s different in the fleet is that the reverse herringbone seat in their Boeing 787-9s. And these seats have seat belts with airbags. They can’t accommodate waists larger than 56 inches, and you cannot add a seat belt extender to them or else the airbag would be misaligned. This size limit also means parents with lap infants can’t sit in these seats. So Thai Airways has banned passengers of a large size and parents with lap infants from the new business class on their…

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United Diverts Flight Because They Put Another Dog on Wrong Plane

dog
Mar 17 2018

Last week United forced a passenger to stow their puppy in an overhead bin, killing it. And then they sent a family dog to Japan by mistake.

United kills more dogs than any other airline, and they lose more dogs than anyone else does too. And whoops they did it again, but they’re going to extreme lengths to limit the PR damage… all without acknowledging they have a problem.

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