American and Southwest are Bonusing All Employees $1000 Because of Tax Reform

american airlines plane
Jan 02 2018

Southwest is giving every employee $1000, giving an additional $5 million to charity and exercising options for 40 Boeing 737 MAX 8 (“15 firm orders in 2019 and 25 firm orders in 2020”). They’re crediting the tax reform bill for the moves.

American Airlines is also giving each employee $1000. It’ll cost American Airlines about $130 million or almost twice what it will cost Southwest because of American’s size. American also credits the tax reform bill.

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American Express Improves Membership Rewards Transfer Rate to Hilton

bungalow on canal
Jan 02 2018

American Express Membership Rewards points have historically transferred to Hilton at a rate of 1000 -> 1500. So 1 Amex point was worth 1.5 Hilton points.

That’s not a rate I’d want to transfer at. I value Hilton points at 4/10ths of a cent and Amex points at 1.8 cents apiece. Sometimes they’d run bonuses where 1 Amex point would yield 2 Hilton, still not a great deal but better of course.

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President Trump Claims Credit for Planes Landing Safely in 2017

kim jong ung looking over balcony
Jan 02 2018

Commercial air safety has consistently improved for the past 35 years, but Trump has been in office just one year.

Oddly though his primary air travel safety initiative — spinning off air traffic control into an independent non-profit corporation, separating out regulation from the actual provision of air traffic services, an ICAO best practice the US currently fails to follow — failed to gain traction in 2017.

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How to Destroy a Hotel’s Online Reputation in Under 24 Hours

pink hotel with palm trees
Jan 01 2018

While the Waldorf=Astoria Boca Raton Resort and Club isn’t really my personal style (I’ve never been a big fan of The Breakers, either) it certainly receives its share of plaudits and pulls high room rates in-season.

Since the YouTube video went up last night over 650 one star reviews of this property have been posted to Yelp. It’s overall Yelp rating has dropped down to 1.5 stars.

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How Long is Too Long for a Hotel to Wait to Charge You After a Stay?

cityscape
Jan 01 2018

A year ago the Hilton San Francisco Union Square double charged guests checking out on a single day. A few days later they corrected the problem by double-refunding guest credit cards. So those guests weren’t charged for their stay.

These two countervailing errors, generating four credit card transactions, sat for a year. Then a full year later Hilton charged everyone’s cards again.

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