Credit cards are big business. So figuring out how to deliver benefits most relevant to potentially high value consumers is big business too.
People usually forget about their credit card benefits beyond the most obvious ones — rewards, priority boarding, lounge access.
Air Canada’s Aeroplan, a Star Alliance member, is offering a 30% bonus transferring in points from hotel programs through December 11.
This is one of the most lucrative regular points conversion bonuses — but this time there are changes.
Emirates new first class on the Boeing 777 will shrink from 8 seats — two rows in a 1-2-1 configuration — down to 6 seats, 2 rows in a 1-1-1 configuration. The existing suite debuted in 2003.
The new Emirates product will be revealed November 12th at the Dubai Airshow but we now know that it will launch in service on December 1 from Dubai to:
Now Air France KLM Flying Blue has formally announced details of its new program which goes into effect April 1, 2018. And they’re both convoluted and I expect destructive of value — but we don’t yet know how destructive.
Reportedly Flying Blue has a goal with their changes of increasing revenue from the program by 15%. They’ve revealed that while they sometimes talk about 31 million members of the program, there are 15 million active members that can be communicated with and about 1.5 million elites, and that all members redeem about 400,000 award tickets per year.
Crown Prince Mohammed bin Salman of Saudi Arabia has made a bold move to consolidate power, arresting senior princes, the wealthy, and former government leaders under the banner of a new anti-corruption campaign.
The group that was arrested included Prince al-Waleed bin Talal who is the largest individual shareholder in Citigroup, the second largest shareholder in 21st Century Fox, and owner of the Four Seasons George V in Paris.
Chicago O’Hare started offering a bus between terminal 3 and terminal 5. In theory this should save a lot of time for American Airlines passengers in terminal 3 transferring to international airlines departing terminal 5. (United passengers from terminal 1 could walk over to terminal 3 to take the bus if they wished.)
The bus was supposed to run from 8:30 a.m. until 8:00 p.m. at least that’s how it was announced. Except that it doesn’t.
Did you know that you can get free breakfasts, room upgrades and $100 of in-hotel credit if you book through a specific website or luxury travel advisor? This is over and above your usual status benefits that you get when you book stays in these hotels.
There are several great ways to book stays at nicer hotels — better than booking with the hotel directly.
Marriott will give you 1000 points for answering a simple question on Twitter. Here’s the answer.
Priority Pass was always a useful tool though it used to be much more under the radar. Now it comes with myriad premium credit cards, and with complimentary access not just the cardmember but for guests in many cases as well.
One of the interesting options included with Priority Pass is access to the ‘Minute Suites’ facilities — in Atlanta, Philadelphia, and both locations (terminals A and D) at Dallas Fort-Worth.
If frequent flyer credits at United, Delta, and American are earned based on the price of a ticket rather than the distance flown, why are those credits called miles?
Frequent flyer programs were meant to provide differentiation amongst airlines where none existed. Airline seats are more or less commodity products. Programs create brand loyalty, and get a customer to take a connection rather than a non-stop or wait for a flight 2 hours later instead of flying at the ideal time.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
