Customers used to get frustrated, knowing where their bags were but running into a brick wall with their airline trying to get that information used. That’s changed, with airlines jumping on the bandwagon of adopting new technology deployed by Apple that lets them take in tracking data and use it to recover bags.
united baggage
Search Results for "united baggage".
British Airways Just Took A Beating Over Elite Status Changes – Now They’re Scrambling With 2025 Bonuses To Win Back Elites
Feb
04
2025
What remains most striking to me here is that in trying to get more card spend, more vacation package bookings, and more ticket spend, they aren’t giving customers any carrot in the process – just a stick.
Court Blocks DOT’s Airline Fee Rule—Even Though It Had Authority, The Justification Was Botched
Jan
29
2025
Airlines sued to stop the rule, and the U.S. Court of Appeals for the 5th Circuit issued an injunction suggesting that the carriers were likely to prevail on the merits, and suffer irreparable harm if the rules went into effect in the meantime. DOT itself estimates the cost to comply with the new rules in the hundreds of millions.
The court heard the case, and mostly sided with DOT but still sent the rule back for reconsideration because the agency failed to follow the Administrative Procedures Act is promulgating the final rule.
Exclusive: ‘The Game’s Getting Harder’—American Airlines CEO Reveals Premium Pivot In Closed-Door Meeting
Jan
28
2025
After the American Airlines earnings call last week, CEO Robert Isom spoke to employees in a ‘State of the Airline’ address. I’ve reviewed a recording of this private event.
While he began by repeat his standard mantra about “being a reliable airline” as a starting place – as though it’s the only thing they need to accomplish, rather than table stakes – he pivoted to talking later about using it as a building block to attract customers willing to pay more for better services.
How Denver Airport Became America’s Worst: TSA Chaos, Train Breakdowns, And Endless Gridlock
Jan
11
2025
Is there any worse airport in the United States than Denver International Airport? I don’t think anything else even comes close. To start, Denver airport has the worst TSA setup in the country. In fact, this has been a mess for more than a decade. It just never gets better. And they clearly don’t even think through trying to make it better.
From Gorgeous Lounges To Business Suites: 5 Big Upgrades American Airlines Is Introducing In 2025
Jan
04
2025
While I don’t fly American as much as I once did – AAdvantage was once so rewarding that going somewhere meant just looking for flights at AA.com – they’re still a major player at my home airport. And there’s a lot that I am looking forward to with them in 2025.
In fact there are five things I’m very excited for from American Airlines in the new year. We should see several big improvements have been years in the making.
Flight Attendant Spills Coffee On Passenger’s Laptop, Offers ‘$25 And A Cheese Plate’ And JetBlue Says ‘Not Our Problem’
Jan
02
2025
A JetBlue passenger says they had their laptop fried when a flight attendant spilled an iced coffee all over them. The crewmember “apologized, brought me a cheese plate, and gave me a $25 voucher” and they left it at that until they realized the laptop would no longer work.
From Denver’s Train and TSA Chaos to Washington National’s Seamless Efficiency: The Definitive Best and Worst Airports
Dec
13
2024
An airport’s purpose is to help you get somewhere. So the best airports are the ones which do that most efficiently.
They are easy to get to, they are easy to get through, and they are easy for planes to get in and out of quickly.
Southwest Airlines ‘Pillow Fight’: Gate Agent Called It A Bag, But The Passenger Held Their Ground
Dec
02
2024
A Southwest Airlines passenger tried to board their flight with a travel pillow. The gate agent had a problem with this – because they already had a carry-on and a personal item, and this was a third “bag.” From the photo though they eventually prevailed. Usually they’re right, personal items aren’t always counted as personal items! But there’s ambiguity.
What’s Really Happening in Airline Cargo Holds? Workers Keep Getting Caught In The Act [Roundup]
Dec
02
2024
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
