A year and a half ago United launched a branded paid airport VIP program provided by Global Airport Concierge.
Now Marriott Gold and Platinum members receive complimentary United Signature Service in conjunction with a travel package redemption.
by Gary Leff
A year and a half ago United launched a branded paid airport VIP program provided by Global Airport Concierge.
Now Marriott Gold and Platinum members receive complimentary United Signature Service in conjunction with a travel package redemption.
by Gary Leff
Delta, United, and American all have minimum spending requirements for earning their elite status. Delta requires you to spend a minimum of 12 cents a mile for status (eg $3000 for 25,000 mile Silver, $15,000 for 125,000 mile Diamond) but waives the requirement for customers living outside the U.S. and for U.S. customers spending at least $25,000 on a co-brand American Express card. United requires you to spend a minimum of 12 cents a mile for status (eg $3000 for 25,000 mile Silver, $12,500 for 100,000 mile 1K) but waives the requirement for customers living outside the U.S. and waives the requirement for earning up to the Platinum level – but not 1K – for U.S. customers spending at least $25,000 on a co-brand Chase card. American requires you to spend a minimum of 12…
by Gary Leff
An American Airlines flight Sunday touched down in Raleigh at 2:19 p.m. and reportedly passengers were sick onboard. Apparently “passengers became ill with nausea and headaches.”
Raleigh airport officials issued a statement that the incident was investigated and it was “determined that a passenger ‘passed gas’.”
by Gary Leff
Contra Delta’s claim that employees are held accounting for treating customers with dignity and respect, they apparently failed to offer an explanation for bumping the passenger from her seat.
I am not a fan of Coulter. I think her tweetstorm was disproportionate to what happened on her flight. But Delta screwed up and fails to own that.
by Gary Leff
You can get over your ex in a month. And if you’re aggressive you can close on a home purchase with a 30 day escrow.
But apparently Delta is taking longer than that to answer emails.
by Gary Leff
Ann Coulter has not been a fan of Delta for several years, but she continues to fly them.
Last night Coulter went on a twitter tirade after being bumped from her seat on a New York – Florida flight. She criticized the way Delta agents handled the situation and photographed the passenger who wound up with her aisle seat.
by Gary Leff
There have been persistent rumors that Citi will be introducing new benefits to compete in this increasingly crowded space. Now the changes are confirmed.
Here are the details.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
US airlines are the most profitable in the world. And Delta runs the most profitable airline operation in the U.S. Arguably that’s because Delta faces less competition than other airlines do in key markets.
by Gary Leff
Delta came onboard Ann Coulter’s flight tonight and booted her from her pre-assigned seat without explanation.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »