A passenger revenge story from a Delta Diamond medallion flying from Los Angeles to Tokyo yesterday is making the rounds.
Comedian and sports columnist Steve Hofstetter was flying business class on Delta flight 7. On the way to his gate he passed a woman whose doing was “doing its business” on the concourse.
We’ve seen reports of passengers not quite finding the lavatory on planes, whether Air India or Vietnam Airlines or on JetBlue or American Airlines. When that happens there’s not much you can do.
It’s usually the passengers, though, not the crew — unless, that is, you’re talking about British Airways baggage handlers.
Last week Harrison Ford piloted his plane… badly. He landed on a taxiway at Orange County airport instead of the runway.
The 737 was American Airlines flight AA1456 to Dallas. There’s now video of the incident.
Basic Economy fares take the lowest fare being offered by an airline, and work to give customers less. Delta started by restricting changes and seat assignments. United and American doubled down by saying that whereas you can even pay for a carry on bag flying Spirit Airlines, they won’t let you bring one on at all.
On the same day that American Airlines went live selling Basic Economy fares on ten routes, United has also announced the sale of Basic Economy between Minneapolis St. Paul and United hubs.
American announced last month that dreaded basic economy fares were coming. These fares are now on sale for travel starting March 1. These are not new lower fares. These are new restrictions on the lowest fares American already offers.
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Airport security — along with customers and border patrol — at New York JFK is something in a special league of its own. Whether it’s a plane full of passengers from Mexico being allowed to skip immigration or a plane full of passengers from Mexico being allowed to skip immigration, New York JFK is home to the gang that couldn’t shoot straight. And the (TSA) gang who ran through the terminal screaming maniacally about a bomb and a shooting victim (neither of which were real).
Last week I flew United’s pre-inaugural VIP and media flight for its new Boeing 777-300ER, the first aircraft with new Polaris business class seats, and got to try their new Polaris soft product for the first time as well.
Since the flight was from Chicago to San Francisco I was able to experience the new United Polaris business class lounge at O’Hare which is by gate C18.
Three years ago Delta declared that if inflight cell phone calls were made legal they would ban the calls themselves. Most passengers are against inflight phone calls because they find air travel to be blissful, a peaceful oasis they never complain about now.
United has now taken the same position.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
