I track changes to the terms and conditions in several programs, since we don’t always get word of changes directly. I wish that all programs — airlines, hotels, credit cards, etc. — would send out clear-language messages to members whenever terms change.
Today Delta has announced a revamp of its boarding process.
Five gates in Atlanta’s B concourse now have “branded pillars to create four parallel lanes, keeping customers out of the walkway and providing a separate queuing area for Premium customers and those needing special assistance”
Iranian immigrant and ‘celebrity dentist’ Shawn Sadri — “whose bicoastal practice has been visited by actor Aaron Paul, and athletes Jose Canseco and Gabby Douglas” — was kicked off an American Airlines flight from Los Angeles to New York on Sunday after joking to a flight attendant about Donald Trump.
Singapore Airlines premium cabin awards from the US are among the most challenging ones to get (though business is easier than first).
But it’s worth pointing out that the presumption in favor of not booking a Star Alliance connecting flight with your Singapore Airlines award may no longer hold now that Singapore-only redemption prices have gone up with Krisflyer’s Star Alliance redemption prices staying the same.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Singapore Airlines Krisflyer is eliminating fuel surcharges on Singapore Airlines award redemptions effective March 23, along with increasing the price of some awards and ending the 15% online booking discount.
They’re doing this, it turns out, ahead of eliminating fuel surcharges as an airline.
Chase is offering 10 points per dollar to Freedom and Freedom Unlimited cardholders on hotel and car rental bookings made at made ChaseUltimateRewards.com in March, up to $2500 in spend.
This is an extra 9 points per dollar with Chase Freedom and an extra 8.5 points per dollar with Freedom Unlimited (which normally earns 1.5x on all spend).
Singapore Airlines KrisFlyer is one of the most valuable frequent flyer programs in the world.
They’re making 3 major changes; eliminating fuel surcharges on Singapore Airlines redemptions, eliminating the 15% online booking discount, and raising some redemption prices.
The last thing Uber needs is more negative attention, especially after the story about having a hostile workplace towards women. But it looks like they’re going to get some.
Marriott announced David Flueck today as Senior Vice President, Loyalty. I spoke with David this afternoon about what comes next as they work towards a single loyalty program across Marriott, Starwood, and Ritz-Carlton.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
