Sep 16 2016

The person who buys full fare tickets but doesn’t pick their own travel provider (either because they ignore it, their corporate travel department buys the tickets) isn’t going to spend more money on an airline because the loyalty program is slanted to high revenue travelers.

Yet a program can influence both choice of travel provider and total amount of travel. A business traveler is less reluctant to travel if she’s being rewarded for it. They may not fight against travel when they aren’t just getting their expenses covered but they have something to cash in later. Without a rewarding scheme, business travelers become more reluctant to travel.

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Sep 16 2016

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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Sep 16 2016

Two days ago I posted about the hotel deal of the year.

This was an amazing deal, plenty of people made bookings right away as I suggested. However I wrote that I expected “Visa will stand behind it” I also thought it was too good and that they would “end the promotion early” — which is exactly what they’ve done.

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Sep 16 2016

Delta has a partnership with Danny Meyer’s Union Square Hospitality Group. That means Union Square Cafe, Blue Smoke, Shake Shack and the like.

When Delta started serving Blue Smoke barbecue onboard, and a Shake Shack opened in the Delta terminal at New York JFK, I revised my opinion of Delta’s food upward and of Danny Meyer downward. This Sunday September 18 is National Cheeseburger Day (who knew?)…

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Sep 15 2016

Marriott is launching a new ad campaign tonight during NFL football centered around its loyalty program and members. They’re not focusing on the features and benefits of members, but people who are members having experiences at their hotels. The campaign will run globally including in Canada, China, the U.K., Germany, Mexico, France, Brazil, and India.

There’s something meta about marketing your marketing program.

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Sep 15 2016

I wrote last month about amazing business class award availability on Austrian across all of their US routes. Some of that space is still out there, and you can use miles with United, Aeroplan, LifeMiles, or other Star Alliance carriers to book it.

A couple of days ago I wrote about phenomenal award availability on United’s Brussels and Amsterdam flights. More opportunities to book not just one or two seats in business class across the Pond.

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Sep 15 2016

We’re seeing more deep discount airline flash sales than ever before, but most of those are for economy travel.

Business class sales are more rare, at least outside of peak holiday dates like Thanksgiving and Christmas where there’s no business travel so while planes are full that’s driving up coach prices but few people buying international premium cabins out of pocket.

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Sep 15 2016

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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Sep 14 2016

Back in June I shared a hotel housekeeping confession. On Monday I shared an investigation which found a hotel not changing sheets in New York.

The full investigation contends that three of nine hotels checked by Inside Edition didn’t change sheets between guest check-ins.

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Sep 14 2016

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

Continue Reading »