Avis is aggressively going after customers unhappy with Hertz on Twitter. They’ve started offering upgrades, discounts, and status matches to anyone tweeting displeasure at Hertz. That’s something I haven’t seen them do before, and could be useful.
United Airlines sent a memo to airport employees telling them to be on the lookout for ‘hidden city’ tickets. The memo tells agents “[w]hen fraud is suspected, the Customer Service Representatives should send an email to Corporate Security for follow up..”
So what are these tickets, how much can you save, and what are the risks?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I broke the news yesterday that American Airlines had selected the B/E Aerospace Super Diamond business class seat as their new standard as they introduce the Boeing 787-9 into their fleet this year, as they continue to retrofit Boeing 777-200s with fully flat seats, and as they bring the Airbus A350 online in 2017.
This replaces the custom Zodiac fully flat business class seat that’s been getting installed in American’s 777-200s and Boeing 787-8s as a result of challenges the seat manufacturer had delivering on time.
In May 1981 American AAdvantage and United Mileage Plus launched the modern era of frequent flyer programs. American was first out of the chute by a couple of days.
Now American is celebrating the 35th anniversary of the AAdvantage program with Miles for Milestone.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
B/E Aerospace was announced as the provider of American’s new premium economy seat and new domestic first class seat, and outed itself as the supplier for all 3 classes of service American’s Airbus A350s on order.
American has confirmed to me that B/E Aerospace will provide the new business class seats, not just on the Airbus A350s, and that the seat will be the Super Diamond which is a fantastic product.
American Express has its biggest-ever signup bonuses for its two Hilton HHonors credit cards and is running them through May 4.
The Surpass card which even comes with Hilton Gold status has a 100,000 point offer. The no annual fee card is up to 75,000 for the first time.
I walk through how to make the most of your points.
Rapper 50 Cent, more known these days for his body spray and condom endorsement deal than the music he pioneered with Eminem and Dr. Dre — as well as a pump and dump stock scheme and the excellent TV drama Power — videotaped himself mocking an airport employee that he assumed was high.
However the Cincinnati airport janitor is autistic and hearing impaired.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
