In Defense of Korean Air’s “Nut Rage” Executive, And Why a US Airline Should Hire Her

We’ve all heard the story by now about Cho Hyun-ah, Korean Air’s Vice President for inflight services and daughter of the airline’s Chairman, who flew New York JFK – Seoul at the beginning of December and had an altercation with a crew member. She was flying first class, and a flight attendant presented her with an unopened bag of macadamia nuts, rather than asking her if she wanted the nuts and then serving them on a plate per proper procedure. Ms. Cho scolded the flight attendant, and dressed down the purser. She apparently hit the flight attendant, as this assault is the only charge she faces that she pled guilty to. She ordered the purser off the plane. The aircraft, which was apparently 56 feet toward the runway at this point, returned to the gate…

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United’s Secret Award Discount Still Works: Save Up to 25,000 Miles Roundtrip for Business Class Partner Awards

Two months ago I wrote about United’s unpublished business class partner award discount. United has been charging less for partner awards than their award chart says they will, charging as though you were flying just on United (perhaps a technical glitch rollings back a big chunk of the Great Devaluation). For US – Europe, business class awards are supposed to cost: 57,500 miles if you fly United (115,000 roundtrip) 70,000 miles if you fly a partner (140,000 roundtrip) But many partner awards are still pricing at the United price, a savings of 25,000 miles on a roundtrip. When this ‘discount’ first started pricing, it appeared to work only through March. But it works farther out in the calendar now as well. Here’s an Austrian itinerary in April: Here’s a Lufthansa itinerary in May: And LOT…

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American’s Fleet Plans for 2015: Here are the Planes They’re Getting, and What They’re Getting Rid Of

American’s fleet will shrink by about 30 aircraft over the next year, netting new planes coming in and more than 100 retirements. Nonetheless, total available seats will rise because the airline has been adding seats to their existing planes. On the whole they won’t have more seats in each plane type than their competitors, which just underscores how generous they used to be. Their full fleet plans, by aircraft: Airbus A319: They’re adding (7) A319s bringing the combined American and US Airways fleet up to 125. I visited American’s first A319 in the hanger about 18 months ago. It’s an aircraft type that US Airways has long operated. Here’s what the new one looks like:

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Denver Airport’s Marijuana T-Shirt Ban, New Hawaiian Airlines Lounges, and 30% Off Starwoods in Europe

News and notes from around the interweb: Hawaiian Airlines redoes their lounges. Nothing special, but much needed nonetheless. 30% off participating Starwood hotels in Germany, Austria, Switzerland. On Denver airport’s ban on the sale, advertisement, or even wearing of marijuana-related logos and related items. While airports have broad discretion as landlords over the retailers they lease to, and do not have to accept all advertisements offered, those restrictions have to be viewpoint neutral and this ban appears not to be. And there’s no universe in which they can ban passengers from wearing clothing with marijuana leave images. American’s pilots approved a new contract 2-1. America West pilots were 90% in favor. Captains supported the deal more than first officers. The Miami base was least-supportive (Miami and Philadelphia first officers as a group actually voted against).…

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The New Greek Government Could Collapse Tourism.. And Not Even From the Grexit

The new Syriza government of Greece is against all-inclusive resorts. Seriously. Greece’s tourism minister said that Athens had no plans to curb all-inclusive resorts on its islands, after suggestions new Prime Minister Alexis Tsipras had declared war on the popular packages. “We don’t agree with establishing an ‘all-inclusive’ resort model, which to a great degree cuts off tourism from local economies,” Tsipras said in early December. The tourism minister says that even though the Greek Prime Minister is attacking all-inclusive resorts as it identifies problems with the country’s economy, it has no plans to make crackdown on these properties ‘its mission’. “There won’t be any action against all-inclusive holidays,” Elena Kountoura, from the right-wing Independent Greeks party in Tsipras’s coalition, told reporters. When a President declares they have “full confidence” in a member of their…

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Forget Everything You’ve Read: These Are the 10 Best Airport Lounges in the World

DesignAir’s Top 10 Airport Lounges, released yesterday, is getting quite a bit of pick up. So let’s settle things quite simply with this ranking. It is downright silly. Any list of world’s 10 best lounges that does not include any of the Lufthansa First Class Terminal, Air France La Premiere lounge in Paris, Emirates A380 first class Pier in Dubai, or Thai Airways First Class Lounge and Spa in Bangkok lacks credibility. The British Airways Concorde Room at Heathrow is not one of the world’s 10 best lounges. Neither is the Virgin Atlantic Clubhouse at Heathrow, though it’s one of the world’s better business class lounges (along with, for instance, the Turkish Airlines CIP lounge in Istanbul). The Qantas First Class Lounge in Sydney is excellent, but it is not the world’s best. So what’s…

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The Spirit Airlines Must-Watch Superbowl Commercial Revealed!

Spirit Airlines is saving $4 million, not advertising during the Superbowl, and ‘passing the savings on to you’. Here’s their ‘instead of a Superbowl ad’ ad. Me? I always thought this one fit Spirit even more closely. But that’s from the old days before Barry Biffle, whom I remember having drinks with back in his US Airways days, left Spirit to go become President at Frontier. You can join the 40,000+ people who see these deals and analysis every day — sign up to receive posts by email (just one e-mail per day) or subscribe to the RSS feed. It’s free. You can also follow me on Twitter for the latest deals. Don’t miss out!

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Upgrades Are Getting Harder and Harder… But You Can Still Get Them If You Know How.

The Wall Street Journal covers the disappearing perk of the road warrior: upgrades are getting harder and more expensive. There are (5) reasons this is true. Airlines are selling discounted first class fares far more than they ever used to. Airlines are making aggressive buy up offers to first class. The economy is doing better. Airlines aren’t expanding. As air travel grows, and the number of seats stays constant, there’s more demand for a dwindling number of available upgrade seats. Lots of people confirm their upgrades in advance – in part because of all the miles that are out there, and in part because of how tough the competition is. It used to be that 100,000 mile flyers found themselves in first class nearly all the time, and even mid-tier frequent flyers found themselves in…

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Where Have the Singapore Airlines First Class Award Seats Gone?

Reader Alex R. writes to ask about the status of award space on Singapore Airlines. Just wanted to see if you knew why all the saver inventory seems to be dropped from Singapore First, even a year out? ..[New York JFK-Frankfurt] I checked every day from May to January. I less comprehensively searched [Tokyo Narita to Los Angeles] and [Houston – Moscow]. Singapore Airlines has been offering truly phenomenal award availability to members of its own KrisFlyer frequent flyer program over the past couple of years. Premium cabin seats aren’t generally available to Star Alliance partner airline programs, but for someone with KrisFlyer miles, awards have been easier to come by than on most other airlines. Although I’ve noticed them harder to get from the US over the past week or two. At one point…

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Qatar Airways Buys a Stake in British Airways Parent IAG

oneworld alliance members British Airways and Qantas were once BFFs, participating in a joint venture on the London-Sydney (“Kangaroo”) route. Money-losing Qantas exited that arrangement in favor of working outside the alliance with Emirates, which has led to major Emirates growth in the Australia market. Emirates competitor and Gulf mega-carrier Qatar then joined oneworld. (And, incidentally, Abu Dhabi-based Etihad partners with American as does Gulf Air.) I predicted two years ago that British Airways and Qatar would form a joint venture. (My wild speculation about Etihad and airberlin has not borne similar fruit.) Now comes word that Qatar has purchased Herman Cain’s stake 9.99% of IAG, parent of British Airways (and Iberia, and perhaps soon Aer Lingus). If this announcement were just coming from the Qatar side, it wouldn’t be credible. But IAG chief Willie…

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