Marriott Comes Forward with List of Hotels Changing Award Categories on March 8

I gave Marriott a very hard time over the weekend for announcing that hundreds of properties would be going up in rewards category, requiring more points, on March 8 — but not telling us which ones. Loyalty Traveler reports that Marriott has made good and announced which properties will be moving up (and which will be moving down). He’s got the full list. Making these details available less than a week before the price changes doesn’t really satisfy me, but it’s still huge progress, in the recent past Marriott hasn’t announced which hotels would change categories in advance at all. Let’s hope they keep this precedent, and provide more notice going forward as well.

Continue Reading »

Free Award Wallet Premium for New Registrants

I’ve reviewed the various mileage management tools in the past, mentioned my favorites here on this blog and in various media, and the one that I use is Award Wallet. Now, there are certainly others on the scene, the folks at Mileage Manager have a tool that helps you find award seats for redemption and will keep checking the websites of your programs to let you know when seats open up. And Using Miles is a new service that I’ve heard good things about and may have promise, but I really haven’t fully vetted yet. But as I say, I’ve been happiest to date with Award Wallet. They have a free service that tracks the balances on all of your accounts, and their coverage across programs is really extensive even including the rental car and…

Continue Reading »

Bits and Pieces for March 2

Some things to be aware of: Diners Club is offering a 50% bonus on transfers to British Airways through May 2. (HT: lucky) I usually like to keep my points flexible and don’t get tempted by transfer offers. But with all of the transfer partners that have left the Club Rewards program over the years, I haven’t redeemed Diners Club points in probably four years. They do have some oddball partners that could be useful in the future, but I may still go in for this one — especially since through end of March I can pair it with the 40% bonus for transferring Amex points to British Airways. American Express Centurion (Black Card) members now receive Delta Platinum status rather than just Gold. This is effective as of yesterday and should already show up…

Continue Reading »

Chicago Seminar DO Scheduled for October 29-30

Last October I gave three talks at the Chicago Seminar DO (see here and here), a weekend-long event with talks on mileage running, getting the most of hotel and rental car programs, and my own talks on booking frequent flyer awards, benefits of the Star Alliance and easiest ways to qualify towards elite status, and taking best advantage of mistake deals. I’ll be speaking again at the next one, which has now been scheduled for October 29-30. Last year about 500 people attended, and they completely sold out the host hotel and had two overflow hotels. The event hotel will again be the Holiday Inn Elk Grove Village, bookable here. I’m told this link is the only way to secure a reservation for the nights of the event, that the hotel is completely blcoked for…

Continue Reading »

Voting Has Launched for the 2011 Frequent Traveler Awards

Voting has begun for the Frequent Traveler Awards, and will be open for the month of March. The Frequent Traveler Awards fill an important niche. Instead of awards bestowed by a group of self-appointed experts, the Frequent Traveler Awards represent the collective judgment of the traveling public. Instead of an award for best airline product or nicest resort hotel, the Frequent Traveler Awards represent the best in loyalty programs. When voting ends on March 31, real travelers will have spoken. Last year nearly one million frequent travelers participated in the voting. And on April 28 at Citi Field in New York we’ll all know which programs are the best. (Last year’s award ceremony was an amazing night.) There are a handful of changes to this year’s balloting. The Frequent Traveler Awards are divided into (3)…

Continue Reading »

Milepoint.com has launched — and is Giving Away an iPad a Day Just for Registering

Last month I shared details on Milepoint, a friendly, welcoming new frequent flyer community built on the latest technology, when it opened up its private beta. Today it officially launches. The private beta period was great, lots of opportunities to see what the software could do and plenty of people signing up even though the main Milepoint.com page just had a countdown clock to how many days until the site launched — no ability to come in any further. Still, over 4000 members managed to find their way into the site and make more than 175,000 posts. So there’s plenty going on there already! (Though with additional planned features coming online, Randy Petersen says the current site is about 15% of where it’ll eventually be.) To promote the launch, Randy is giving away an iPad…

Continue Reading »

Alone in First Class on ANA, Chicago – Tokyo

(This is a Continuation of “Trip Report – A Private Jet Experience: Alone in First Class on ANA and Thai, Plus Singapore First, a Suite, a Villa, and Some Incredible Food Porn”) The Intercontinental’s shuttle dropped us off at check-in for ANA and Lufthansa. We quickly walked up to the red carpet, first class and Star Gold checkin. Bags were tagged all the way to Singapore, even though we were on separate tickets for the Tokyo – Singapore segment. It took the agents a little while to figure out how to do it, the biggest challenge being my explaining to them that the Chicago – Tokyo flight arrived the next day and so they needed to enter the Singapore – Tokyo flight for that day. They kept entering a same day departure and getting a response…

Continue Reading »

Marriott Rewards Increasing Points Requirements for Redemptions at 350 Hotels in a Week — They Just Won’t Tell You Which Ones

Last week I wrote a fairly extensive analysisof Starwood Preferred Guest’s award category shifts. Every year the hotel chain moves some hotels up and other hotels down in reward category, changing the number of points required for redemption at each. When more hotels go up in category than down, it’s a devaluation in the program. On the whole Starwood moved as many hotels down as up, in fact a handful more went down than went up. So really just tinkering at the margins with a fairly small percentage of hotels. They gave us a full list of the changes in advance, meaning astute readers of this blog could book hotels in advance if those hotels were going up, or wait until March 1 to book those hotels going down in price. A nice little window…

Continue Reading »

Fairmont Honors Lifetime Platinum Status Mistake Offer

Loyalty Traveler reviews the saga of the lifetime Fairmont Presidents Club offer that I posted the other day. It does turn out that the lifetime status was included in the Presidential Suite and Penthouse Living Social packages in error. I’d be really curious to know how the error transpired, someone wrote the copy and presumably thought that’s what was intended. They pulled the offer early, it was supposed to run until Tuesday. But though it was unclear for a bit how Fairmont was going to handle things, perhaps they would have cancelled the deal and refunded folks’ money? In the end they decided to honor the promotion. Some folks got their status especially cheap, you could even go in on these things as a group and get a discount for referring people, so the cost…

Continue Reading »

Washington Dulles – Chicago in United First Class and the Greatest Airport Hotel Ever, the Intercontinental O’Hare

Intercontinental OHare Hotel: (This is a Continuation of “Trip Report – A Private Jet Experience: Alone in First Class on ANA and Thai, Plus Singapore First, a Suite, a Villa, and Some Incredible Food Porn”) I kept checking for a first class award seat on Washington Dulles – Chicago, my seat was booked in business and my wife was in first. It’s a short segment and doesn’t much matter, but why not try to upgrade to the international first class cabin on a 767? Unfortunately not only did another first class award not pop up, but the aircraft was downgraded. To an Airbus. Now we were together in the same cabin, at least. Though the whole reason for heading out to Dulles was blown to bits. I really do despise Dulles and will avoid it…

Continue Reading »