A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Capital One currently has just one airport lounge that’s open, at Dallas – Fort Worth. However we know several additional projects in the pipeline. Both the Washington Dulles and Denver lounges are expected to open in September.
Last month a man that wasn’t a guest entered the Ritz-Carlton Sarasota and planted himself in the hot tub. He wouldn’t leave. When police responded to a trespassing complaint from management, the man ranted about what had become of his beloved Starwood Preferred Guest program and his lifetime elite status, as captured on body cam video.
“Doctor Sabra,” a Seattle-based pharmacist on TikTok, flew Air France from Seattle to Paris and refused to switch her business class seat so that a family could travel together. “That’s a no from me dawg,” she declared to over 10 million viewers.
A woman came on late in the boarding process prior to a United Airlines flight, and asked everyone to get up for her to reach her window seat. So far, so good, that’s what you’re supposed to do. But apparently she said this was important because she didn’t want anyone touching her. And that got her seatmates’ backs back a bit. Once she was in her seat she started talking about how no one can touch her, and that another passenger’s charger would have to be moved because it was in her space.
An American Airlines Boeing 737 captain lays out proper flight etiquette – and that it’s going to be enforced – before every flight. One passenger caught the soliloquy on video, titling it “Thank you for coming to his TED talk.”
Here’s the thing. This pilot is right in every single respect.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
What I’ve realized is that the restaurants that have most impressed me are headed by chefs who are constantly driving for improvement. They aren’t churning out the same meal to guests, month after month and year after year. They’re constantly experimenting, learning, and pushing themselves to higher levels.
A woman and her mother are suing Delta Air Lines after they say that a man seated in their row on an international flight from New York JFK to Athens was served ten vodka drinks and a glass of wine – before harassing and sexually touching them. Flight attendants blew off their pleas, according to the women, and didn’t even report the incident to authorities. The daughter was sixteen. Eventually they were each awarded 5,000 SkyMiles.
I checked into the hotel and found it overrun with teenage sports teams. There were adults out front tailgating, and downing alcohol from full sized bottles.
There was one person working the desk and a line of people. When it was my turn I learned that they’d screwed up.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
