A conference of Uyghurs living in exhile, who advocate for the rights of the persecuted minority in the Xinjiang region of China where over a million have been held in internment camps, was rejected by Marriott in Prague out of a desire ‘to remain neutral’ on the issue.
In the past few years we’ve seen a proliferation of merchant-funded credit card offers. Whether it’s a year of Door Dash Dash Pass from Chase or $15 per month credit at Uber from American Express Platinum, a credit with airport security fast track service CLEAR, or $50 twice a year with Saks, numerous businesses want access to a credit card company’s customers.
Banks are attracted to benefits they can deliver to customers at no or low cost (or even at a profit, the details on each deal are different). And bundle enough of these benefits and you can sell an annual fee increase, too, helping the bottom-line for a card product that may be struggling to earn a profit despite being very attractive to consumers.
Before the pandemic I wrote about how Charlotte desperately needed another American Airlines Admirals Club – or two. American had scaled to 900 flights a day at DFW – and opened a 5th club. Charlotte was up to 700 flights and had just two clubs. And the terminal itself is more crowded than Dallas.
Starting in January Charlotte is going to be down to a single Admirals Club as the main one closes for maintenance and American stands up a ‘passenger service center’ to help with ticketing.
Earlier this year we learned that Chase is launching its own airport lounge network in collaboration with Airport Dimensions, a Collinson company which brings you Priority Pass and The Club lounges.
We now know about 4 lounges in the pipeline.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The U.S. federal government sets a minimum number of flight attendants on an aircraft for safety (generally, one per 50 passengers). But while many flight attendants announce that they are there “primarily for your safety” (don’t expect more than that!) they’re also the people in most direct contact with customers delivering an airline’s service.
So-called ‘full service’ airlines have historically staffed flights with more than the legal minimum. That started changing even before the pandemic, but accelerated when they weren’t providing much service at all.
American Airlines is looking to fast track business travelers to elite status. There’s no registration required, all you need to do is book your tickets including your AAdvantage number and either a Business ExtrAA (small business program) account number or corporate travel program identifier.
The new Alitalia is handing out elite status to most anyone that wants it. Meanwhile Emirates is aggressively status matching anyone who reports living in Italy, in their Skywards account and to StatusMatch.com in their latest promotion.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
