A Holiday Inn Express in Durango, Colorado charges a mandatory $5 fee that they describe as a “Colorado Green Energy Fee.”
By adding the state’s name to the fee, they make it sound as though it is imposed and required by the State of Colorado. They even go on to describe it as contributing to some sort of statewide environmental fund.
Hertz has become known for broken systems that don’t track their cars properly. It seems that just because a vehicle is returned, and gets re-rented, that doesn’t mean Hertz knows it ever came back. And though they claim otherwise, they seem to have a hair trigger for reporting cars stolen (or at least threatening customers that they will).
The rental giant argues that this is rare (a small percentage of total rentals) and a thing of the past (they’ve made process improvements). But it seems to keep happening. And though it may represent a small portion of transactions, readers of this blog keep reporting that it happens to them.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Qantas is poised to announce its largest aircraft order ever, including the ultra long range Airbus A350-1000 which will fly non-stop to both London and New York. The planes will be outfit with four classes of service, including new seats. That means first class will survive. And Qantas will have one of the most generous economy products in the world.
Delta’s decision to pay flight attendants for the time boarding aircraft sent shockwaves through the industry. Traditionally flight attendant union-bargained contracts pay flight attendants a higher wage for the flight itself, and don’t calculate time spent boarding. Thus, many flight attendants feel they ‘don’t get paid’ for that time.
I’ve heard from cabin crew at several airlines envious of their counterparts at Delta, who are seeing this new pay on top of raises that started right before the pandemic, on top of special profit sharing bonuses announced earlier this year, and on top of raises that go into effect May 1.
When you have special needs on a flight, it pays to do your research. If you’re wide or tall, Ryanair probably isn’t your best choice. However one British passenger took to TikTok to shame Ryanair over its seats and size of its seat belts.
Hertz’s CEO admits mistakes and promises false arrests of customers won’t happen again yet it does seem to keep happening. It always seems, though, like ‘something that happens to other people’ rather than something we’d worry about. And Hertz often shows up being the cheapest!
Except it doesn’t just happen to other people, it seems, it happens to readers of this blog. And keeps happening to readers of this blog. At least one commenter on a post this week shares tht it just happened to them.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
As part of Marriott’s move to dynamic pricing of free reward nights which raises award pricing, but will be worse next year, Bonvoy now allows you to add up to 15,000 points when redeeming a free night certificate.
This makes certificates fare more useful, but was done more for Marriott’s Chase and American Express relationships than for you.
The April 18th ruling vacated the mask mandate. The Biden administration did not seek to stay that decision pending an appeal, so the mandate is no longer in place. This new ruling then, from another district court judge, has no real effect. It also does not appear to be a serious decision.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
