American Airlines melted down at the end of October without enough cabin crew to work flight. This followed a meltdown in June caused by not having enough Boeing 737 pilots. United Airlines sent an email to all its customers throwing shade at them, and suggesting they book United for the holidays.
In order to prevent a repeat of the October flight attendant debacle, American Airlines is throwing money at the problem (err, at the flight attendants).
American Airlines customers may find themselves on a regional jet with rows of seats missing. Here’s the front of the cabin of an American Eagle Embraer ERJ-175, registration N502SY, operated by SkyWest. This is a new aircraft, just delivered in August 2021.
The Berlin airport still has huge problems. First of all the airport is on the brink of bankruptcy and expects to run out of money at the start of next year.
Wherever the money has gone, it clearly hasn’t been invested in clean water, which brings us to the second recent problem: the water isn’t safe to drink in terminal 1 which is host to Lufthansa Group carriers, Air France, British Airways, easyJet, United and others.
Wall mounted bottles don’t get properly cleaned or refilled, and they’re a prime target for tampering by a practical joker or someone with more sinister motives.
A perfect example was a recent reader stay at the Westin Detroit Metro Airport.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Southwest is in the news after a flight attendant reported a white mother traveling with her 10 year old biracial daughter as “suspicious.” The mother was investigated as a sex trafficker.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Marriott is offering a 45% bonus on purchased points through December 8 when buying at least 2000 points. Marriott co-brand cardmembers can take advantage of the offer through December 15, 2021.
A simple math exercise shows when you’re better off buying versus transferring (and why in most cases you’re better off doing neither).
Delta is gutting confirmed international upgrades awarded to top elite customers. Top tier SkyMiles Diamond members can select confirmed global upgrades as a ‘choice benefit’. These have moved a customer on a coach ticket to business class on any Delta flight where upgrade space is available.
However starting February 1, 2022 that’s changing.
I had the opportunity to visit the very first Capital One airport lounge at Dallas – Fort Worth on Wednesday, a couple of weeks before opening. This is a great space, really thoughtfully designed with a lot of details built-in. They’ve invested a lot, and what impressed me most was the food which wasn’t just ‘good for an airport lounge’ but genuinely good. I’m hoping it scales and is sustainable, because you’re going to want to check it out.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
