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Qatar Airways Fires Flight Attendant for Stealing Phone From Business Class Lavatory—Passenger Calls $722 Reimbursement ‘Insulting’

by Gary Leff on April 25, 2025

Apr 25 2025

A flight attendant stole a passenger’s phone. The airline acknowledged it, fired the crewmember, and covered the replacement cost of the device. But the passenger feels they’re being shortchanged.

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42 Comments

Fluffy White ’Service Dog’ Takes Over United First Class For 3.5-Hour Flight

by Gary Leff on April 25, 2025

Apr 25 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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11 Comments

United Business Class Passenger Uses Hair Clips And Blanket To Build DIY Suite Doors For Privacy

by Gary Leff on April 25, 2025

Apr 25 2025

A United Airlines business class passenger’ became impatient with the airline for not rolling out a new seat with doors. The passenger created their own makeshift suite, using a blanket clipped to the top of the seat.

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15 Comments

Caught on Film: Brawl Breaks Out in Charlotte Douglas Airport Restroom

by Gary Leff on April 25, 2025

Apr 25 2025

A fight broke out in a Charlotte airport restroom. A passenger using a stall caught the altercation on film, showing just the feet of the two men engaged in a melee in the men’s room.

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13 Comments

From Woke To MAGA: Scott Kirby’s Cynical 3D-Chess Gambit Makes Him America’s Only Pro-Tariff Airline CEO

by Gary Leff on April 25, 2025

united-plane
Apr 25 2025

Kirby can’t stop the tariffs, but by offering the President political cover in the business community he might get something in exchange later on? Now Kirby says that Trump’s trade turmoil will make the U.S. stronger.

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41 Comments

May 1 Only, Up To 100% Transfer Bonus From Bilt To Southwest: Should I Go All-In?

by Gary Leff on April 25, 2025

Apr 25 2025

I’m a Bilt Platinum and with a 100% transfer bonus I’d surely get 2.5 cents per point in value here and double that with a companion pass strategy – and the option value in Bilt points is higher than any other currency, the more of these 100% bonuses they offer the more reluctant I am to take advantage of any one of them.

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14 Comments

Trumps Tariffs Derail Delta’s New Business Class Missoni Bedding And Mattress Pad Rollout To Late 2025

by Gary Leff on April 25, 2025

first class seats
Apr 25 2025

Delta Air Lines has put improvements to its business class product on hold because of Trump’s tariff uncertainty.

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21 Comments

“They Cash In While Service Sinks”: American Airlines Flight Attendants Union Blasts Execs For Money-Losing Quarter

by Gary Leff on April 24, 2025

Apr 24 2025

The American Airlines flight attendants union sent out a ‘hotline‘ message to cabin crew calling out management after a loss-making quarter. There’s a lot to criticize in how the airline has been run. None of those things are what the union chooses to highlight.

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33 Comments

Hotel Beds Outperform Your Master Bedroom for Better Sex—Here’s Why [Roundup]

by Gary Leff on April 24, 2025

Apr 24 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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13 Comments

Starting May 1, United Teams Must ‘Huddle’ Before Ousting Intoxicated Flyers—Here’s The Full Breakdown

by Gary Leff on April 24, 2025

Apr 24 2025

United Airlines is changing how flight attendants deal with drunk passengers onboard. Effective May 1, two flight attendants both have to share the judgment that the passenger is over the line. That will trigger collaboration with operations and the airport to handle removal of the customer from the aircraft

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13 Comments

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About Gary Leff

Gary LeffGary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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