American Airlines Is Discounting Its Airport Concierge Service And Making It Available To More Passengers

by Gary Leff

Nov 17 2020

American Airlines is making its paid premium airport concierge service available to more passengers, at a lower price: parties of 3 or more receive a 50% discount on their booking. The discount applies when spending miles instead of cash too.

This service gets you airport meet and greet and escort through security, to the lounge and from there to the gate (there’s also service for connections and on arrival). It includes Admirals Club access, priority boarding, and assistance with flight re-accommodation during irregular operations.

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New Student Frequent Flyer Program Points To A Renaissance In Loyalty

by Gary Leff

qatarplane
Nov 16 2020

There’s a long history of loyalty programs targeting people while they’re young, hoping to build a lifetime relationship with a customer. And some of those ideas are resurfacing today.

Seeing more efforts along these lines is a sign that loyalty matters again. When planes were full airlines didn’t have to work as hard building relationships with customers or marketing to fill empty seats. That’s all changed, and we’re beginning to see a renaissance of the frequent flyer program. Hopefully that spirit lasts even once we’re back to normal times and traveling again.

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Michigan Is Back Under Lockdown, But People Can Still Drink At The Detroit Airport

by Gary Leff

delta skyclub
Nov 16 2020

The same rules allowing Delta’s club lounge to serve alcohol despite the Michigan governor’s order closing bars should apply equally to restaurants in the airport for those who don’t have club membership and are willing to pay for a drink.

However it seems a lot easier for people to drink alone, as Michigan’s governor seems to prefer people in her state do, than make a trip out to the airport just for liquor. It would be fascinating to see Delta’s internal data over the next three weeks about whether alcohol consumption continues to track with passenger numbers, or whether it increases on a per-admittance basis in to the club.

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15% Bonus On Transfers From Chase, Amex, Citi And Capital One To Singapore Airlines

by Gary Leff

Nov 16 2020

Singapore Airlines is offering offering a 15% bonus on points transferred into KrisFlyer miles from credit card programs through December 27, 2020. Nearly all of their bank partners are eligible for the bonus, including Chase Ultimate Rewards, Citibank ThankYou Rewards, American Express Membership Rewards and Capital One miles that are trasnferrable to airline miles.

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