About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Wow!

    So, what’s your next move, Ed Bastian, for Delta:

    – fight AA by also increasing frequencies of flights to cities already served & adding flights to new cities at this “focus city”?

    – or –

    – flight (abandoning previously announced intention to make AUS a DL “focus city”) in the face of dominance by the two (2) larger rivals, AA & WN, respectively – plus increased service by the ULCC carriers?

    Tick tock. Tick tock.

  2. It is pretty clear that American is in a full-out and foolish attempt to take share from low cost and ultra low cost carriers in their strength markets and vice versa. With the highest unit costs, this can’t possibly end well, esp. since the low cost and ultra low cost carriers are targeting AA’s hub markets.
    DL’s best strategy is to continue to defend its own hub markets and maintain its service to its developmental markets like AUS where it is the 3rd largest carrier based on ASMs and has moved from 13 to 16% capacity share compared to 2 years ago.

  3. Response to Howard – How about making San Antonio DL’s focus city? Seventh largest city in the U.S. with poor service on all airlines currently.

  4. Meanwhile down the road in SAT, we are stuck in the 90s with the ninth highest airfares in the country and hardly any service outside of the hubs. I wish the traffic wasn’t so bad on I-35, I would fly out of AUS more.

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