News notes from around the interweb:
- American AAdvantage shopping portal bonus 250 bonus miles every 2 purchases you make, up to 1000 miles total for 8 purchases by March 27.
- The UK fined Cathay Pacific $652,000 for a data breach, remember when we actually cared about GDPR?
- Over the weekend I shared a trick to get most of your money back from a Hertz prepaid reservation since Hertz isn’t providing refunds.
Oddly that prompted a Hertz spokesperson to share that they will not refund prepaid car reservations made prior to March 13 – it’s vouchers for future travel only.
Prepaid Customers with reservations affected by travel restrictions can cancel their reservation at any time or rebook to a later date at no cost. Customers with prepaid reservations made prior to March 13 not affected by travel restrictions, can change or cancel their reservation for no fee and transfer their balance to a future booking to be used within 24 months.
I replied, “Customers with prepaid reservations made prior to March 13 should be filing charge backs. There is a global pandemic. That is a force majeure event. And even if your lawyers contend otherwise it certainly constitutes ‘contract frustration.’ Your customers will remember how they are being treated.”
- As you think about those hotel events contracts, Is Coronavirus “an Excuse for Non-Performance of a Commercial Contract”?
- Silver Airways wants on the federal dole. Seriously, that’s like my neighborhood Chinese restaurant asking for federal assistance. (I was tempted to add that I’d actually miss my neighborhood Chinese place.)
- Japan’s Skymark Airlines thanks passengers during coronavirus slump with special message “Thank you for riding with us even during this difficult time.”
— おぽおぽ (@DQN9) March 7, 2020