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An American Airlines passenger flying from Charlotte to Munich purchased a business class ticket that they say cost them $4,600. Once they boarded they discovered that their seat did not move. It did not recline. It did not turn into a bed. It was just a seat – not the thing they had purchased.
When bad weather rolls in, or your flight gets cancelled due to lack of crew or a mechanical problem, it can be tough to get rebooked. Planes are full these days. Everyone on your flight needs another seat, and there may not be enough to go around. Airlines will frequently tell you that nothing is available. But what does that even mean?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta Air Lines is working with the U.S. government so that connecting passengers arriving off of international flights won’t have to collect their checked baggage and drag it through customs themselves. Starting with flights arriving from Tokyo Haneda, and potentially by the end of the year, passengers will be able to check bags through to their final connecting destinations in the United States. Update: the pilot of this program will begin at Seoul Incheon airport, not Tokyo Haneda.
Cathay Pacific is surveying customers on what sustainability practices they’d be willing to accept when they fly.
A year and a half ago I revealed that new amenity kits, bedding, and meals would be introduced when American Airlines rolls out business class suites that will be arrive with new delivery Boeing 787-9 aircraft, and eventually be added to Boeing 777-300ERs.
The idea is that an elevated business class seat would be accompanied by new investments in other elements of the product. And it turns out we’ll see this new business class soft product Memorial Day weekend – even before the new seats arrive.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
There’s nothing unique about Chinese airlines using Russian airspace while U.S. airlines cannot. Moreover, it’s a complete non-sequitur because newly-approved flights can be conditioned on avoiding Russian airspace as has been done in the past.
The truth is that U.S. airlines do not want more flights approved between the U.S. and China because it’s bad for their business.
Alaska Airlines MVP Gold 75K and 100K elite members have had the opportunity to confirm upgrades at time of booking on American Airlines long haul international flights, just like American Airlines Platinum Pro and Executive Platinum members can select systemwide upgrades as a choice benefit.
These confirmed upgrades on American for Alaska Airlines elites go away next year.
The Bilt Mastercard stands out as a unique rewards card, enabling users to earn points on rent payments without any fees, alongside lucrative multipliers for dining and travel. The card also offers diverse redemption options through top airline and hotel partners, and includes premium features like free access to Point.me and Awayz for maximizing rewards.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
