Southwest Ends Overbooking and El Al Considers Business Class Cabin With Coach Service

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. I think the SWA news is the start of a very bad trend. I am sure some advocates are cheering these $10,000 payments for volunteering (that we will never get), and all this no more overbooking news.

    But these are businesses, and without overbooking, especially on southwest where I change my flights constantly, they will make less money. So this will mean:

    -higher fares
    -elimination of SWA’s canel 10 minutes before your flight benefit
    -likely fees for changes on SWA

    So a few benefit, Mr. Dao gets nicely rich (I do think United should be fined, but I think they should pay to a charity, not him), and the rest of us will suffer.

    Just my two cents…

  2. Gary, Google Translate combined with a clueless Israeli journalist makes for a confusing story. The article is referring to Premium Economy

  3. NO!!! The past few years I’ve had 100% success getting bumped from my Southwest Sunday-after-Thanksgiving flight, and I used the vouchers to book my Christmas flight. Sad to see that go away. Guess I need to sign up for another Southwest credit card… :/

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