Tag Archives for american airlines.
American Airlines Chairman and CEO Doug Parker thinks the only thing wrong with the airline is their operational performance, that’s the fault of the mechanics, but getting a new contract between the airline and its separate US Airways and American mechanics is the job of the federal government.
Barclays has brought back their best-ever 75,000 mile offer for the AAdvantage® Aviator® Business Mastercard®. I wanted to sign my wife up for this but just missed it, so this is in the chute for me.
Over the summer the carrier cancelled more flights than anyone, faced not just with a mechanics’ job action but also too much deferred maintenance and management failure to deploy parts where they were needed.
However the month of September was American’s best in two years based on the most important metric of on-time arrivals.
As far as I can tell only American schedules LaGuardia departures before 6 a.m. While it’s desirable to get out ahead of other airlines to be first in the departure queue at the crowded airport, those flights push back and… wait. It’s unclear to me the benefit of pushing back more than 5 and 10 minutes early.
As if it’s not hard enough to get through on the phone when bad weather hits as it is, American Airlines is closing their Reno reservations office, and eliminating home-based reservations agents.
When a President expresses ‘full confidence’ in a member of their cabinet, the cabinet secretary’s days are numbered. There aren’t even leaks out of the American Airlines Board of Directors right now expressing ‘full confidence’ in CEO Doug Parker.
American tells me that there are no further changes to reciprocal lounge access or what’s left of their codesharing relationship at that time. The change this coming March is that neither airline’s frequent flyer members will be able to redeem their miles for travel on the other carrier any longer.
Offers are targeted and you have to activate them to earn miles from them. They don’t want to give you miles you didn’t realize you’d be entitled to.
My account had 29 offers available to me including Olive Garden; ExxonMobile; American Airlines (bonus miles ona $3000+ purchase); Teleflora and others.
Beginning November 1, both United Airlines and American Airlines will follow Delta and restrict access to their clubs to members who are flying the airline or one of its designated partners the same day.
Delta still lets lifetime club members have the access benefit they purchased. United and American have publicly said they will not, adding the new access restriction even for those members. However American told employees they’re reconsidering.
The good news for American Airlines investors, employees, and customers is that – outside of the potential for United to introduce functional inflight internet – American has more potential to improve than any other U.S. airline. And there are clear steps that would make it better.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
