Tag Archives for american airlines.
The National Mediation Board has called American Airlines and its flight attendants union to D.C. for a meeting this Saturday, after what the union described as “last ditch” negotiations failed just over a week ago.
American Airlines is publishing roundtrip business class fares between Denver and South America – Buenos Aires, Sao Paulo, Santiago and perhaps elsewhere – from $898.
When American Airlines sells you something and doesn’t deliver it, their position is often that they get to keep the money. If it’s part of a ‘bundle’ like what is sold as a Main Plus fare, and they don’t deliver parts of the bundle, you don’t get any money back.
Fiji Airways doesn’t have a points program. They’re the primary carrier at their destination, and haven’t seen the need to invest for locals. For foreigners, if you’re going to Fiji it’s probably only once and you’re not going to stay loyal to the airline. There are passengers who connect over Fiji, of course, and where points could sway their choice of destination and therefore carrier. But they haven’t previously invested.
To answer ‘who’s the biggest on the Fourth of July’ we’re mostly asking who carries passengers from the most places domestically to the most places domestically, and looking at most flights, even with smaller planes and fewer seats, makes sense.
In an internal American Airlines Jetwire for employees, the company shared what happened to a group of school children visiting Washington, D.C. from Bermuda on June 15th.
It’s now possible to change an itinerary online even if it includes flights that have received a complimentary upgrades. You don’t keep the upgrade when making flight changes, however. And there’s a catch to the process.
The American Airlines experiment in selling direct, and pressuring travel agents to adopt technologies (that don’t always work well) in order to offer ancillary sales like paid seat assignments – as well as a decision to back away from managed corporate discounts – didn’t just mean reduced revenue for the airline. It may also have been securities fraud.
American is now rolling out buy back offers to AAirpass members. As with the other ConciergeKey buy backs, the offer is made by phone (with follow up email) rather than as an e-mail with online enrollment.
An American Airlines customer flew beside an obese passenger. It was a full flight and they could not move. They did not get to use their entire seat, because the other passenger spilled over into theirs. Does American owe them compensation?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
