Tag Archives for american airlines.
According to a passenger on board, the issue began after someone used the lav. No one could stop the water flow. The situation was “chaotic” with passengers lifting their feet and retrieving belongings from the floor to avoid contact with the “disgusting” lav water.
America First Legal, which has been led by incoming Trump administration deputy chief of staff for policy Stephen Miller, is claiming victory against American Airlines. The organization says American has agreed to “end illegal DEI practices.” But is that true?
American Airlines announced its AAdvantage frequent flyer program changes for 2025 this morning and it’s really great news by omission. There’s nothing bad. In fact there are really just program additions. That’s not something we see often, though it was the case last year with American AAdvantage as well.
So what is changing for the new member year that starts March 1?
American AAdvantage is the best program for earning status beyond simply flying. It has the best partner award redemption pricing. But there’s one area where American AAdvantage has lagged behind all of its competitors: rewarding customers with lifetime elite status.
Starting March 1, 2025 they’re revamping the AAdvantage Million Mile program.
The American Airlines fleet of Airbus A320s is a mess, and should really be put out of their misery. Since the airline has gone over a decade without investing in them, they’re dragging down already low expectations for customer experience at the airline.
It’s usually first class on these planes, but here’s a coach seat that’s allowed to fly.
American Airlines plans to ask the FAA to certify their new Boeing 787-9P with one fewer flight attendant, but has told their union this is just so they could operate the plane that way if they had to – it’s not how they’re going to schedule the aircraft (although I wonder if they would on any domestic or short-haul international segments the plane operates).
Along with announcing a deal with Citibank that will make them the exclusive issuer of U.S. American Airlines AAdvantage credit cards, the carrier filed an SEC 8-K that offers some limited detail on the financial affects of the 10-year pact.
American Airlines and Citibank have entered into an agreement to extend their cobrand credit card agreement by 10 years. This deal pushes out Barclays, and makes Citi the sole issuer of American Airlines credit cards in the U.S. starting in 2026.
We will start to see points transfers from Citibank to American AAdvantage and likely more.
American Airlines flight attendants will soon pay 48% higher union dues under a plan they’re being asked to vote for. The union is “calling this a dues restructure instead of a dues increase” even though dues will increase. They’re using this language because it isn’t just a single dues increase, but a system of automatic increases that raise dues 48% during the current contract.
The American Airlines retrofit plan of its Boeing 777-300ERs is called Project Olympus. These Boeing 777-300ERs are getting a lot more seats – and a lot more premium seats – 84 to 114 total premium seats, without losing any coach seats. In order to do this, it means that current seats have to be squeezed and so do lavatories.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
