Tag Archives for american.
American Airlines has a new cheeseburger in domestic first class at lunch.
A year ago United upgraded their condiments in a deal with Sir Kensington. United then added Sir Kensington chipotle mayo this summer. American is using these same exact condiments — which are good but exhibit a sad lack of originality.
When American Airlines rolled out their ‘Concept D’ business class seat with the Boeing 787-8 and on some Boeing 777-200s there were several problems.
One is that the dividers between the center seats would break. Instead of fixing them American simply locked them in place in the ‘up’ position — and then ordered their new business seats without dividers at all.
I really want on a domestic flight is to get where I’m going safely with enough space to work and functional internet. Once I’ve hit that basic I’d like to be treated like a human being rather than self-loading cargo.
Other passengers have different priorities.
American Airlines is rolling out new menus for domestic first class lunches and dinners this week, and will be flying starting Wednesday. New breakfasts follow next year.
Here’s what’s for lunch and dinner starting tomorrow — we can expect these meals, designed by chef Julian Barsotti, to be standard fare for the next year. That should give me plenty of time to try the new lunch cheeseburger.
Two weeks ago American AAdvantage launched award ‘web specials’.
American has loaded several routes into web specials. This includes longer haul travel, and even includes Hawaii, at a variety of discounted prices.
Yesterday I wrote about American Airlines Executive Vice President of People, Communications, and Public Affairs Elise Eberwein flying United in first class. She wrote a trip report on twitter documenting the experience.
Subsequently she’s shared one more detail about the flight, and I hope she does more than just write about it on twitter. She needs to bring the insight back to the American Airlines management team: the flight had no seat back video and she couldn’t watch United’s streaming inflgiht entertainment.
American Airlines has shared with employees that there are two key drivers of premium customer satisfaction: serving a predeparture beverage and addressing a passenger by name.
American’s Executive Vice President of People, Communications, and Public Affairs flew United in first class. And she wrote a trip report on twitter…
American AAdvantage has launched a promotion through end of year with the opportunity to earn 50,000 AAdvantage miles. And frankly it’s complicated.
I’ll probably earn 2000 miles but anyone buying miles with the current offer at under 2 cents a mile can earn a lot more.
I’ve created a table with the current active American Airlines mainline fleet, which consists of 945 aircraft. You can see how many seats are in each aircraft type, and how many of each type they have in service. The table is accurate as of today.
American’s mainline fleet currently consists of 330 first class seats; 16,562 business class or domestic first seats; 2283 premium economy seats; and 146,063 coach seats.
If you’re flying American Airlines on a basic economy fare take note: starting December 12 customers with peanut allergies can board early so they have a chance to wipe down their seats. Delta allows this too.
By the way I don’t actually recommend misrepresenting your needs. I do think these loopholes speak to the absurdity of the restrictions themselves.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
