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How Travel Portals Fail: The Brutal Truth Of Botched Reservations, Lost Refunds, And Endless Holds

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Feb 18 2025

Bilt Rewards Vice President Richard Kerr wrote up an in-depth explanation of travel portals. Bilt uses Expedia for members who want to redeem their points at 1.25 cents apiece towards paid travel, whether it’s hotel or airfare or other bookings.

American Express, Chase, Citi, and others have travel portals and it’s common to use a third-party ‘white label’ service like this.

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Inside Bilt’s Disruptive Play: CEO Ankur Jain Details Tailored Credit Models, 250K Point Rewards & 5–10% Cost Savings For Partners

Feb 16 2025

What Bilt has done is found a way to solve the distribution problem. Card companies pay airlines billions of dollars for help finding customers. Bilt spun up from scratch, created a brand and pipeline for finding customers that partners are interested in reaching. They want to earn Bilt’s points and benefits. And that is worth billions of dollars.

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Forget Rent Points—Bilt’s New Program Lets You Earn 250,000+ Points Buying A Home

Nov 21 2024

Bilt Rewards has a new program that rewards you with 1 point per $2 spent on the purchase price of a home, for working with a real estate agent they refer you to.

This is all wrapped with first-time homebuying tools like mortgage, down payment, property tax and insurance cost calculators that help educate members. Their tool integrates the affordability calculators with real estate search.

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