Tag Archives for delta air lines.
Back in March I wrote that Delta Air Lines was planning a Sky Club for Charlotte, the major American Airlines hub in the Southeast.
Construction on the club is now evident.
A woman on board Delta flight 2178 from Newark to Atlanta confronted a flight attendant who refused to help an older Black woman who was struggling to put her carry on bag in an overhead bin. The crewmember refused to help, saying it isn’t her job.
To the passenger, that’s precisely her job. The flight attendant responded by saying the passenger was harassing her, and had the captain remove her from the aircraft. She was embarrassed and inconvenienced for stepping into what she saw as both poor service and discrimination.
Passengers were escorted through a restricted part of the airport, typically off-limits to passengers, by Delta employees and TSA staff. After passing through Customs and checking their luggage, the passengers encountered the first issue.
The group was mistakenly taken to the wrong airplane three separate times, being transported by bus to different planes. When they eventually boarded the correct plane, they encountered another problem.
A year ago I wrote that, while it wasn’t public at the time, Delta was looking to buy Airbus A350 widebody aircraft. It seemed like a deal could be announced soon, but crickets.
Then in late spring major media picked up on the story that Delta was looking to buy both Airbus A350-1000s and Airbus A330neos. Now that order appears out to happen – this month.
Does Delta Air Lines discriminate against Republicans? That’s what one SkyMiles Diamond member is wondering after a recent flight from Detroit to Chicago O’Hare, where he was forced to gate check bags while other passengers carrying just as much on board weren’t hassled at all. He was wearing a Republican Party pin on his lapel.
A Delta Air Lines flight attendant pounded five cans of wine, began vaping, and sexually assaulted a passenger while traveling as a nonrev on the Atlanta-based carrier, according to a new lawsuit.
The off duty crewmember kissed the woman and touched her up against her will, as working crew continued to ply their colleague with alcohol as she became visibly more and more intoxicated.
One passenger worried for a flight attendant on her recent Delta flight after giving the crew a “1” rather than a “5” by mistake. And she’s taken to social media to rectify the mis-score.
Early this month a public library in Shawnee, Kansas received a strange letter. One of their books was returned in the mail – but it didn’t come from the reader who borrowed it. A Delta Air Lines captain found Whatever After: If the Shoe Fits on the Atlanta airport’s B concourse while commuting to their home in Florida.
The pilot may have saved the young reader significant late fees, and protected their future borrowing privileges – expressing a hope that whomever had checked out the book “grows up to be an avid reader.”
Grammy-nominated gospel singer Bobbi Storm tried to sing for the plane. A Delta crewmember threated to kick her off if she wouldn’t sit down and shut up. She took to social media to complain about the incident, says Delta reached out to apologize. But they should apologize to the rest of the passengers… and the crewmember who was doing the right thing, that they aren’t standing behind.
Robert DeNiro says his assistant stole 5 million Delta SkyMiles from his account. A lawsuit previously claimed it was 7 million miles, valued at 4.3 cents apiece.
He says his former assistant-turned-Vice President of Production and Finance, who is suing him, misappropriated company funds including using the corporate Amex for personal trips. She says that as his $300,000 a year personal assistant he had unreasonable expectations (like ordering UberEats for him at 11 p.m.) and creepy ones (like scratching his back).
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
