housekeeping

Tag Archives for housekeeping.

Hyatt Place To Guests: We RENOUNCE Daily Housekeeping

by Gary Leff

Nov 17 2022

Chains have housekeeping standards for their properties, which include offering more service than they did at the depths of the pandemic, but that also offer a lot more leeway in not providing it. And some hotels take them up on these opportunities, though I’m not sure I’ve seen quite an aggressive stance, though, as the one taken by the Hyatt Place Frankfurt Airport.

If you don’t care about the environment, and are happy with Greta Thunberg scolding you for the rest of your days, then you can have your room serviced.

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The Sad State Of “Daily Housekeeping” At Hotels That Pretend To Still Offer It

by Gary Leff

toilet
Oct 30 2022

IHG Hotels has a training video for housekeepers that explains how to move through a room quickly for ‘daily housekeeping’. Just because a hotel says they offer housekeeping during your stay – either automatically, or only “on request” – doesn’t mean you’re getting the service you think.

What’s most striking to me about the 5-step daily refresh process is the freshener spray at the end of the service. Spraying a smell that signals clean – which usually comes from cleaning supplies being used – seems like great marketing when cleaning supplies are actually used. Spraying the smell to communicate cleaning supplies were used when they weren’t just seems dishonest.

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LA Mandates Hotels Offer Daily Housekeeping, Hotels Claim Cleaning Is Bad For The Environment

by Gary Leff

Jun 23 2022

While the lack of daily housekeeping means that trash piles up in rooms and hallways, that it’s tougher to clean rooms between guests since the rooms become dirtier, and thus it’s more likely new guests receive dirty accommodations, as long as hotels meet basic cleanliness standards it’s hard to see making daily housekeeping a law.

Nonetheless do not ever believe a hotel chain or lobbying association when they say their practices are intended to benefit the environment. And here remember that the biggest advance in the history of public health that extends lifespans is cleanliness.

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Each Hotel Chain Is Approaching Housekeeping Differently In The New Normal

by Gary Leff

Jun 10 2022

Hotels have tried to lock in the savings of not cleaning rooms during stays, even as guests have returned. So we’ve seen many hotels move away from daily housekeeping on a permanent basis, though some still let guests request housekeeping during their stay.

I checked in with the major hotel chains on their housekeeping policies. While there’s sometimes a gap between the policies and pronouncements of a chain and on-the-ground reality, Hyatt seems to be doing the most to require hotels to provide housekeeping. Even where chains say it’s supposed to be an option, it may not be.

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Hotel Housekeepers Launch New Ad Campaign To Get You To Ask For A Clean Room

by Gary Leff

May 18 2022

Housekeepers represented by the union UNITE-HERE want guests to request housekeeping every day of their stay. More work for housekeepers means more jobs for union members.

But they aren’t wrong that without daily housekeeping, trash, dirt and debris builds up in guest rooms – and that makes it harder to clean, and often rooms don’t get thoroughly cleaned as a result.

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Insiders Say Hotels Must Stop The Covid Cuts Now – It’s Immoral (And Bad For Business)

by Gary Leff

toilet
Apr 11 2022

Jeff Bezos says the biggest mistake businesses make is not focusing most on what customers want. However Marriott’s CEO – who says workers make too much money and guests need to have more sympathy for hotel ownership groups – says his chain needs to modify brand standards to “consider franchisee feedback and..focus on reducing costs.”

Two hoteliers and hospitality consultants are pushing back, making the case that the hotel industry is living a big lie.

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