korean air

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Korean Air Announces Huge Award Devaluation and Other Program Changes

by Gary Leff on December 13, 2019

Dec 13 2019

Korean Air says they’re making significant changes to their frequent flyer program, but only giving us the briefest sketches of what that might be. A new distance-based award chart is available in Korean and pricing for premium cabin awards, especially long distance premium cabin awards, because much more expensive.

Korean says they’ll be testing cash and miles awards, shifting to more revenue-based mileage-earning and distance-based redemptions, and revamping the elite program. That distance-based redemption chart is what I’m disappointed in.

Delta CEO: SkyTeam Failed, Airline Will Create Their Own International Network of Carriers

by Gary Leff on September 19, 2019

Sep 19 2019

Delta CEO Ed Bastian told Bloomberg that the SkyTeam, of which Delta is a part, hasn’t “brought a lot of great value to customers..[or] to member airlines” and so they’re trying to create their “own international network of carriers” with Delta “as the centerpiece.”

The Atlanta-based carriers is shifting away from an alliance focus and “taking a different approach” where they use local airline brands that can operate in local markets around the world and influence those airlines to be more efficient.

Pilot Tries to Drink Wine Inflight, Korean Air Demotes Flight Attendant Who Stopped Him

by Gary Leff on July 9, 2019

Jul 09 2019

I worry that the culture of Korean Air, Delta’s anti-trust immunized revenue-sharing joint venture partner across the Pacific, may be broken if a pilot is so bold as to seek alcohol inflight rather than sneaking it inflight, and a crewmember who protects the aircraft winds up disciplined — more seriously, even, than the pilot.

Korean Air May Remove First Class From Their Entire Fleet

by Gary Leff on June 21, 2019

Jun 21 2019

Korean Air is considering removing first class entirely from their fleet. Before the end of the Chase partnership I transferred a bunch of points to the Skypass program. I’ll still get use out of them but my intention was as a backup way to get to Asia in first class when needed. That plan could… change.

Delta Now Owns Part of Korean Air, As They Slowly Conquer the World

by Gary Leff on June 20, 2019

Jun 20 2019

Domestically Delta works to earn a revenue premium by leveraging its two advantages: non-union mechanics and front line employees. Delta’s TechOps drive an on-time operation less likely to cancel flights, and acts as a profit center doing maintenance for other carriers. Delta customer service is generally friendlier than competitors. However the U.S. market is mature and domestic aviation is not a growth business.

Delta owns stakes in Aeromexico, China Eastern, Gol, Air France KLM and Virgin Atlantic. These investments both help Delta align the interests of those carriers with their own, and diversify their exposure beyond the U.S. market.

Korean Air Lets You Pick First Class Seats When Flying Business Class (Airbus A330, Boeing 777-300)

by Gary Leff on June 15, 2019

Jun 15 2019

A little over a month ago we learned that Korean Air would be dropping first class from many of its routes.

While Korean Air’s first class lags in quality behind many other Asian carriers, I’ve especially liked that I could fly to Asia in first class and connect onward in first class as well because much of their intra-Asia route network offered a first class cabin.

55,000 Mile Lufthansa Business Class Roundtrip Awards

by Gary Leff on June 4, 2019

Jun 04 2019

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

Korean Air’s ‘Nut Rage’ Vice President in New Legal Hot Water

by Gary Leff on May 3, 2019

May 03 2019

Cho Hyun-ah, Korean Air’s Vice President for inflight services and daughter of the airline’s Chairman, flew New York JFK – Seoul four years ago and had an altercation with a crew member. She was flying first class, and a flight attendant presented her with an unopened bag of macadamia nuts, rather than serving them on a plate.

Ms. Cho scolded the flight attendant, and dressed down the purser. She apparently hit the flight attendant. She ordered the purser off the plane. The aircraft, then 56 feet toward the runway at this point, returned to the gate to offload the purser. The incident delayed departure by 20 minutes. And the world went ‘nuts’. Now she’s back in court on new charges.

Korean Air Eliminating First Class on 27 Routes

by Gary Leff on May 1, 2019

May 01 2019

Capital One Venture Has Added Miles Transfers to Airlines, Here’s Some of What’s Possible

by Gary Leff on December 10, 2018

Dec 10 2018

Capital One has done something game-changing. They’ve made their points more lucrative. Venture customers can continue to redeem their miles with no blackout dates on all travel-related purchases
— at the same rate as before. This just adds the option to transfer points to airline miles if you’d like.