Apr
07
2023
The Hyatt House San Juan charges a resort fee but calls it a “Hotel Fee’ and has been billing guests for it that they shouldn’t.
Hyatt Clamps Down On Hotel Improperly Charging A Resort Fee By Changing Its Name
resort fees
Tag Archives for resort fees.
President Biden Calls For Ban On Hotel Resort Fees – Almost Guarantees Nothing Will Change
Feb
01
2023
President Biden went to war against hotel resort fees and other consumer fees this past fall. He directed federal agencies to find a way to clamp down on or ban them.
Now, however, the CFPB is prepared to limit credit card late fees to $8 but as for the rest of junk fees the President criticized, agencies will do nothing more than continue to “prioritize them” and he’s instead calling on Congress to act. That’s akin to doing nothing, but is also potentially better for the President politically.
Finally! The World’s Most Honest Resort Fee, Hotel Says It Includes ‘Nothing’
Nov
08
2022
Hotels really stretch to list amenities of value that are included in their resort fee, like the Hyatt which claimed it gave you access to the bathroom mirror or the Hilton which included use of the in-room TV.
These backflips are disingenuous at best. So it’s refreshing when a hotel is honest that the resort fee is nothing but an add-on, and provides literally no value to the guest.
Two Marriotts Introduce New Employee Protection Surcharge
Nov
07
2022
Surcharges have exploded at Marriott hotels, as well as other chains. Whether it’s fees to cover the light bulbs in your room, extra charges to cover a hotel’s property tax or gotcha charges for paying a bill by credit card (even Marriott’s own credit card).
Still a fee per night that guests now have to pay to protect housekeepers at the Marriott LAX still surprised me.
Does Hilton’s Hotel del Coronado Have The Country’s Worst Resort Fee?
Nov
04
2022
I’ve only seen one hotel ever claim that your room rate doesn’t cover use of the bathroom mirror or TV in the room, and that this was covered by a resort fee instead. But when I flagged the stupidity, the hotel addressed it.
Maybe the second-most egregious resort fee I’ve come across belongs to Hilton’s Hotel Del Coronado
President Biden Announces War On Hotel Resort Fees
Oct
26
2022
President Biden has declared war on ‘add-on’ fees, including hotel resort fees. While we can all sympathize with the sentiment, his announcement is unlikely to do much to benefit hotel guests.
Airbnb Now Adds Resort Fees, Because Cleaning Fees Weren’t Enough
Oct
19
2022
Airbnb is taking on the worst features of hotels, without mirroring the things that make hotels attractive. Their cleaning fees are legendary, even while hosts give lists of chores for guests to complete (not just taking out the trash, doing the dishes, and washing the sheets but sometimes even mowing the lawn).
Sometimes Airbnb – and competitors like Vrbo – are the best option like when renting a house with a whole family or in a town without hotels. But it seems like they’re working hard to kill that advantage, as evidenced by this reported listing where the owner even charges you extra for booking with them and then adds on a resort fee.
Why Airlines Are So Good Disclosing Fees, While Hotels Get Away With Deceiving Guests
Sep
29
2022
While the federal government’s proposed rules for airlines say it’s not acceptable to disclose even optional fees like those for seat assignments and checked baggage during the purchase process – they must be available at the first instance a price is shown in a search – the government (through the Federal Trade Commission) says resort fees are fine as long as they are disclosed prior to confirming the reservation.
Marriott Charges Resort Fees To Hotels That Want To Charge You Resort Fees
Sep
05
2022
Marriott actually makes hotels pay them for the right to charge you a resort fee. Having just audited the franchise agreement for their AC Hotels and Westin brands, I found it fascinating that they charge a one-time $1500 fee, plus $550 per year, to hotels that bill customers resort or destination fees. Marriott also has the right to exempt elite members from paying resort fees, under their franchise agreement, but doesn’t do this.
Tsk Tsk: Marriott Hotel Advertises One Resort Fee, Charges Another
Jul
24
2022
Advertise one thing, charge something else, is the very problem with resort fees to begin with – but charging a different resort fee than what’s published on the hotel website seems next level.
