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Tag Archives for star alliance.

LifeMiles Overhaul: Major Improvements To Refunds, Call Times, And Customer Service

aviancaplane
May 21 2024

I’ve heard recently some several readers that customer service calls have gone much more smoothly in recent months, and I’ve seen discussion of this on Reddit as well, so I asked what changes they’ve made. Vincett put me on the phone with Luis Coreas, their Chief Operating Officer, who walked me through the changes they’ve made and those that they have in process.

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Star Alliance Introducing New Credit Card, Adding Non-Airline Partner

credit cards
May 12 2022

Star Alliance, the largest of the three international partnership groups which includes United and Air Canada, plans to launch a credit card that’s separate from the co-brand cards issued by its individual member airlines. It’s expected to become available later this year.

They’ll also add a non-airline partner and are looking to bulk purchase sustainable fuel.

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10,000 Mile Bonus For One-Way Star Alliance Award Booked With TAP Air Portugal Miles

Sep 17 2020

There are a significant number of readers with Star Alliance Gold status and a lot of miles in the TAP Air Portugal Miles & Go program since they were selling miles for $0.0087 apiece as part of their mileage subscription program and matching status earlier this year.

TAP’s Miles & Go is running a mileage bonus (rather than a discount) on all Star Alliance partner flights. They will award “Club TAP” mileage subscription members with a 10,000 mile bonus for booking a one-way award on Star Alliance and other airline partners.

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